Simon Thomas taking part in the eye-dotting ceremony that formally opens Chinese New Year in Trafalgar Square. (Image: Hippodrome Casino)
As new investment flows into London’s Leicester Square, operators say one issue threatens the area’s reputation as one of the world’s most concentrated entertainment districts: illegal gambling venues operating outside the licensing system.
The warning comes as celebrity chef Jamie Oliver prepares to open a new Jamie’s Italian restaurant in the square next week, creating 50 jobs and signalling renewed confidence in the West End’s long-term appeal.
For businesses already operating in the area, including the Hippodrome Casino, the arrival of another high-profile brand highlights both the strength of Leicester Square’s entertainment economy and the risks posed by rogue operators that avoid regulation.
Industry leaders say the area’s future as a global visitor destination will depend not only on attracting investment but also on ensuring that enforcement keeps pace with the district’s growth.
Speaking about some of th repeat non-compliance in neighbouring premises to investor confidence, and what he would he like to see change, Thomas said: "Casinos are among the most tightly regulated businesses operating in the West End. Licensed operators work within a strict framework of compliance, financial oversight and licensing conditions designed to ensure gambling takes place safely and responsibly.

Simon Thomas has concerns about 'rogue traders' impacting on legitimate businesses in the West End of London. (Image: Simon Thomas/Linkedin)
"In the wider West End there are growing concerns about rogue trading and practices such as phoenixing, where businesses accumulate debts or face enforcement action and then continue operating while the underlying problems remain. Recent enforcement activity against retailers suspected of selling counterfeit goods has also highlighted another frustration for local businesses - premises being raided and then reopening again within a very short period of time.
"Our sector faces a parallel issue through illegal casinos operating entirely outside the licensing system. These venues offer gambling without regulation, oversight or the consumer safeguards that legitimate operators are required to maintain.
"What responsible businesses want to see is stronger and more consistent enforcement. The West End should be a place where operators who follow the rules and invest properly in the area can thrive, not somewhere illegal casinos are able to ignore the rules and simply carry on trading.Leicester Square sits at the centre of London’s entertainment economy, with theatres, restaurants, hotels, nightlife venues and several major casinos operating within a few minutes’ walk of each other."
Despite those concerns, major brands continue to commit significant resources to the West End, reinforcing Leicester Square’s status as one of the UK’s most visible tourism and entertainment hubs.
Simon Thomas is keen to see more investment and has welcomed the announcement that UK celebrity chef Jamie Oliver is about to open a new restaurant in Leicester Square. We asked how that impacts the long-term strategy for the Hippodrome.

Simon and Jamie sharing a book about London (Image: Ai Generated/Simon Thomas/Linkedin)
Thomas told Casinos.com: "Jamie Oliver choosing to open a new restaurant in Leicester Square is a positive signal for the area. Operators of that scale have plenty of options about where they invest, so when they commit to this location it reflects confidence in the long-term strength of the West End.
"Opening and running a venue here requires serious commitment. The rents are high, the operating costs are high and expectations from visitors are high as well. When established brands decide to invest in Leicester Square it reinforces the area’s reputation as one of the most visible entertainment destinations in the country.
"For businesses already here, including the Hippodrome, the priority is continuing to invest in the quality of what we offer. Leicester Square works best when venues bring something distinctive and contribute to the wider experience that visitors come to the West End for."
The Metropolitan Police say they are working closely with businesses and Westminster City Council to address crime affecting retailers and entertainment venues in the district.
A spokesperson for the Metropolitan Police told casinos.com that neighbourhood policing teams continue to focus on offences such as shoplifting and illegal trading.
The spokesperson said: “The Met is continuing to prioritise neighbourhood policing, increasing the number of officers in local teams to tackle issues that matter most to Londoners, including shoplifting and illegal trading.
“In the West End, officers have been working proactively with local business owners and Westminster City Council’s Trading Standards teams, including assisting with the seizure of £30,000 worth of illegal goods this month, which resulted in two arrests.
“Neighbourhood crime in the West End continues to fall, with offences down 28.8 per cent, theft from the person down 31.5 per cent, and personal robbery down 21.7 per cent. The Met also is using tools such as SelectaDNA to mark commonly stolen items with traceable synthetic liquid, helping officers link recovered goods back to original retailers.
“We will continue to work with partners to tackle criminal activity that affects businesses and ensure the West End remains a safe environment for residents, workers and tourists.”
Despite enforcement challenges, Leicester Square remains one of the most densely packed entertainment districts in Europe.
Some industry observers argue that the area now functions as a loosely connected version of the integrated entertainment model seen in Las Vegas, where gaming, restaurants, hotels and live entertainment operate together within a single resort.
We asked Simon Thomas if London’s West End is ever to mirror the success of Las Vegas, even on a smaller scale, what needs to happen in terms of policy, enforcement, or collaboration to make that vision realistic for casino operators?
Thomas told Casinos.com: "London’s West End and Las Vegas developed in very different ways. Las Vegas was designed around large integrated resorts where gaming, restaurants, hotels and entertainment all sit under one roof."
He continued: "The West End evolved over centuries and operates very differently. Instead of everything being contained within a single building, the same experiences exist across the neighbourhood, theatres, restaurants, hotels, nightlife and casinos, often within just a few minutes’ walk of each other.
"In many ways Leicester Square already functions as a kind of casino strip. Several major casinos operate within a small area and contribute significantly to the local economy.
Thomas concluded by saying: "For that ecosystem to work properly the rules need to apply to everyone. Tackling illegal casinos emphatically and ensuring gambling takes place within the licensed and regulated environment is essential for maintaining confidence in the sector and encouraging continued investment in the West End."
As new hospitality brands move into Leicester Square, businesses say the challenge for regulators will be ensuring enforcement keeps pace with the investment reshaping one of London’s most prominent entertainment districts.

Most of my career was spent in teaching including at one of the UK’s top private schools. I left London in 2000 and set up home in Wales raising four beautiful children. I enrolled at University where I studied Photography and film and gained a Degree and subsequently a Masters Degree. In 2014 I helped launch a new local newspaper and managed to get front and back page as well as 6 filler pages on a weekly basis. I saw that journalism was changing and was a pioneer of hyperlocal news in Wales. In 2017 I started one of the first 24/7 free independent news sites for Wales. Having taken that to a successful business model I was keen for a new challenge. Joining the company is exciting for me especially as it is a new role in Europe. I am keen to establish myself and help others to do the same.
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