How We Review Casino Sites
We’ve played at and tested every casino you’ll find on Casinos.com to make sure we provide a fair, and balanced opinion. Whether you're looking for a slick mobile casino or a brand new online casino, you'll find it here. These are just some of the things we assess before we give a rating to any online casino:
Step 1 - Screening & KYC Procedures
First and foremost, we check that every casino feature on this site holds a licence from a respectable gaming regulator, such as the UK Gambling Commission or the Malta Gaming Authority. Therefore you can rest assured you’re playing with an approved, legal casino. We also go through the full KYC (Know Your Customer) process - something that basic review sites don’t do. These are the simple checks and balances put in place by regulators to ensure casinos know exactly who their customers are. It works in your favour because it means you’re safe and fully protected.
Step 2 - Bonuses & Promotions
Casinos offer a range of different bonuses and promotions, from the typical welcome bonus when you sign up to the regular promotions, free spins, and reload bonuses. We break it all down in detail and go through the smallprint and loopholes, to make sure you get a clear understanding of what’s on offer and what the T&Cs say. The old adage of ‘nothing in life is free’ rings true, but with Casinos.com you know where you stand.
Step 3 - Games & Software
Arguably one of the most important aspects of a casino is the gaming experience. Not just the variety of games available but the way the software works and how easy it is to find your way around the casino lobby and use the app or website. We’ve played at enough casinos to sort the wheat from the chaff, and we’ll give you a straight, honest verdict. For better or worse.
Step 4 - Banking & Payments
Licensed casinos are secure when it comes to banking and payments. They have to be, to maintain their licence and stay onside with the regulatory authorities. However, it’s useful to know what payment options are available before you sign up, and to get the basics on minimum deposits and withdrawal times. You can’t use credit cards with many of the casinos featured here, and for good reason. But debit cards and payment apps are all generally accepted, and you'll find plenty of sites that take e-wallets, including online casinos that accept PayPal.
Step 5 - Competitor Analysis
Comparison is key to deciding which are the best places to play. That’s where our industry-leading database comes in handy. Once we’ve plotted out the scores and ratings of a casino, you can see a clear contrast of the good, the bad, and the ugly. There’s a surprising amount of difference so it’s really useful to use our filtering tools to find the things you want - whether it’s a good bonus, a specialist blackjack casino, or just the best casino apps to play slots on.
Step 6 - Behind the Scenes and Customer Care
Another thing we’re very keen on is a good level of customer support. We don’t just verify opening hours and live chat options. And nor do we just trust what the casinos tell us. We go undercover to investigate the support services and we regularly check user feedback and the company background to make sure there are no skeletons in the closet.
Casinos in Ireland: The State of Play
Gambling laws in Ireland are set to be updated very soon with the passing of the Gambling Regulation Bill. This legislation will set up the Gambling Regulatory Authority of Ireland (GRAI), which will have the ability to grant licences to online and land-based casinos, among other powers.
Until then, Irish citizens are free to play any of the offshore-licensed casinos featured on Casinos.com, while there are a handful of private-member gaming clubs available across Ireland.
As soon as the gambling landscape changes in Ireland you’ll be able to read about it here, so make sure you sign up to our newsletter to stay up to date with the latest developments.