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Immortal Wins is the UK casino of choice for fans of all things gothic. A wide selection of games covers everything from the dark side of Immortal Romance or Vlad’s Castle, through to the somewhat more jovial Big Bass Splash. With its cool theme, tons of games to choose from, and some excellent promotions, read our Immortal Wins casino review to decide whether to sign up.

Immortal Wins Casino Bonuses and Promotions

Bonuses and promotions are a big part of life at Immortal Wins. The Promotions page shows the full run-down of current promotions and bonuses, including links to the terms and conditions so you can get the full story. 

At a general level, 65x wagering requirements across the board make their bonuses hard to meet. You’ll see this is substantially higher than the wagering requirements at some other casinos, so make sure you know what to expect before claiming any bonuses here.

Watch out for the ‘lifetime deposits’ clause with the bonuses here too – this effectively limits any bonus funds you win to a maximum of your total lifetime deposits. The most you can win from an Immortal Wins bonus is an amount equal to the sum total of all your deposits so far.

On the plus side, you’ll find a good mix of free spins promotions, as well as prize giveaways, competitions, and sometimes a live casino bonus for you to sink your teeth into – all set out in an easy to find manner on the Immortal Wins website.

Welcome Bonus

Immortal Wins offers you the chance to pick up a welcome bonus when you first set up your account. Think of this like a golden hello – a little something to welcome you through the door. 

This tends to be a deposit match as well as a free spins offer, depending on when you sign up. Note that this will usually be tied to the amount of your first deposit, so plan accordingly if you want to maximise your bonus funds. 

Watch out for the terms and conditions – these include details of the wagering requirements, which we’ve found to be high across the board at Immortal Wins, as well as various other T&Cs that will limit what you can do with the welcome bonus.

Free Spins/No Deposit Bonus

Immortal Wins typically also likes to offer a free bonus without deposit. This is a pure giveaway from Immortal Wins that doesn’t rely on you actually depositing to your account first. 

Naturally, these bonus amounts tend to be lower, usually a number of free spins you can use on selected slots. And you’ll still have to meet wagering requirements and stick to other terms and conditions before you can withdraw from your bonus. 

But as a new player at Immortal Wins, it’s a good way to get you started with your new account so you can explore everything the casino has to offer.

Monthly Bonuses & Giveaways

Immortal Wins also runs regular promotional giveaways and bonuses aimed at loyal players. If you’re playing on the regular, chances are high you’ll be shown these promotions and invited to take part – with some decent prizes on the line, too. 

Look out for cash giveaways, prize tournaments, rewards wheels, and other similar bonuses. These change throughout the year, with the most up-to-date list found at the Promotions page of the Immortal Wins website, or through your new Immortal Wins account.

Immortal Wins Loyalty Programme

Loyalty rewards come in different shapes and sizes at Immortal Wins, but broadly centre around collecting trophies. These are rewards that are available for completing tasks around the Immortal Wins site – the kind of thing you’d only see from regular play. 

So how does this work exactly? Well, with every five trophies you manage to collect, you move up one rung on the ladder, giving you free spins of the Mega Reel at Immortal Wins for big prizes. Up to 20 free spins are waiting to be won, which can convert into real prizes from the Mega Reel game.

Other bonuses and promotions run throughout the year, including seasonal and topical promotions, but not many high roller casino bonuses sadly. It’s always best to check back at the Promotions page to see what’s on offer so you can maximise your bonus potential.

Bonus Withdrawal Difficulty

There’s no two ways about it – withdrawing from a bonus at Immortal Wins is on the tougher end of the spectrum. Wagering requirements are pretty high at 65x, though in fairness we have seen higher. You’d expect the majority of casino bonuses to be coming in at 30-40x wagering, or having a lower bonus amount and a much lower wagering requirement. 

At 65x, most players will find it hard to get to withdrawal from their welcome bonus – let alone profitably. Even when you do, other terms and conditions in place make this a challenge, so you should be prepared to treat the bonus as a novelty.

In terms of the actual deposit and withdrawal methods supported, Immortal Wins redeems itself with options for PayPal, Skrill, and Neteller, as well as debit card and Pay by Mobile options. 

Withdrawals are processed for a period of 72 hours, before being sent to your deposit method within 1–3 working days. Payments here are generally speedy enough for most players, and the flexibility of different withdrawal methods makes up for the challenges around the bonus withdrawal terms.

Immortal Wins Payment Options

Payments and withdrawals are relatively straightforward at Immortal Wins, thanks to the range of payment methods on offer. 

PayPal makes it straightforward to top up and withdraw from your account, and offers the fastest transaction times available, alongside Neteller and Skrill. Debit card, Paysafecard, and Pay By Phone options are also available, which are virtually instant on the deposit side.

Withdrawal is a slightly different story, in that you have a tighter selection of withdrawal methods available. Generally, if it’s not withdrawing to an e-wallet, you’ll be choosing a debit/bank withdrawal, which takes the longest to reach you. This isn’t an Immortal Wins issue as such – more just the length of time it takes for payments to process through these systems.

All payment methods are subject to a standard 72-hour processing time, and should make their way to your account over the following 1–3 days. This is a touch on the longer side than I’ve seen with other casinos. For me it’s not a deal breaker, but you'll have to make your own mind up if you're happy to wait that long. 

For withdrawals to debit card, you’ll wait about the same as you would with other casinos, and in all likelihood, e-wallet withdrawals will be processed faster than the 72 hours processing suggests. This wait may be frustrating at times, but when you factor in the rest of what Immortal Wins has to offer, it’s not the end of the world.

How to Sign Up and Deposit

As per UKGC rules, you will have to register before you can play, meaning that Immortal Wins is not the place for you if you're looking for a no account casino. Fortunately for newbies, there is a very streamlined process in place for signing up and depositing to your account. Here are the steps you need to take.

1. Head to the Immortal Wins website.
2. Click Join Now in the top right corner of the page.
3. Choose PayPal Quick Registration if you have a PayPal account. This completes details for you so you can skip a few steps.
4. Alternatively, complete your personal information as requested.
5. Enter your address details as requested.
6. Complete the final step of the sign-up form to create your account.
7. Choose your deposit method to add funds immediately into your account, taking advantage of any Immortal Wins welcome bonuses.
8. Choose your deposit amount and confirm the transaction.

Your funds should be reflected in your account soon, depending on your chosen deposit method. You should also be credited with any welcome bonus package as soon as you’ve met the qualifying and eligibility conditions in the bonus terms and conditions. 

Once you’re set up, you’re good to start playing for real money – just make sure to verify your ID documents before attempting withdrawal to prevent unnecessary hassle and delay. 

Immortal Wins Game Selection

Immortal Wins is all about the games. This is a casino that has slots front and centre, right at the heart of what it’s about. You’ll find games drawn from a wide selection of different developers, providing a curated selection of slots action for all types of players. So whether you’re looking for a quick spin or two on NetEnt’s famous Starburst slot, or you’re chasing a jackpot with the likes of Ozwin’s Jackpots, there’s something for everyone here.

There’s also a decent casino section, including live casino games, so you’ll never be stuck for something to play. The games section feels well laid-out and easy to navigate, whatever device you’re playing from. While the graphics look a bit dated in some parts, the games and the software run like a dream, whatever you’re playing.

Software Providers

Immortal Wins Casino collaborates with almost 40 world-class software vendors, including:

• NetEnt
• Microgaming
• iSoftBet
• Quickspin
• Pragmatic Play
• 1x2Gaming
• ELK Studios

These providers ensure a diverse and high-quality gaming experience, with almost every type of game available in the lobby.

Table Games

Table games are well served at Immortal Wins. You’ll find a selection of roulette, blackjack and poker, as you’d expect, plus some less common games like Vegas Ball Bonanza, baccarat and solitaire. 

Slots

Hundreds of different slots make up the offering at Immortal Wins – so much so that this is the site’s primary focus. There are 36 slots in the ‘Hot Slots’ category, the slots that are trending and popular with other Immortal Wins players. 

There’s also a Jackpots slots section, where you’ll find a broad selection of the best best payout slots available in the UK. The full list of games is found in the A–Z category, which houses an impressive 1200+ titles, including table games and live games.

Live Casino Games

Live casino is something Immortal Wins does really well. You’ll find a good selection of live streaming games across roulette, blackjack, poker and more, all with high quality live feeds for a stable, reliable playing experience. Provided by the likes of Evolution Gaming, the quality of the games on offer is second to none, giving you the most realistic experience you’ll find short of actually visiting a physical casino.

There’s also some innovative titles in the mix that you won’t see everywhere – games like 9 Pots of Gold and 7s on Fire, keeping you engaged with live action of a different kind. 

All in all, one of Immortal Wins’ biggest strengths is its live casino section, which comes highly recommended for you if you prefer a more realistic gaming experience.

⭐ Immortal Wins’ Star Game: Starburst

Immortal Wins has a few star games to choose from, such is the extent of the collection on offer here. But for me, it has to be Starburst – NetEnt’s classic slot. 

A perennial favourite amongst slot purists, I’ve always enjoyed the unique game engine in Starburst, which at times feels more like a mobile game than it does a pure slot. Fun and action packed to play with some good win potential, it’s always a bonus to find a casino that offers this slot.

Honourable mentions here too for Eclipse Blackjack for live fans, and World Cup Roulette Platinum for a change of pace – some star games in the midst of the huge selection Immortal Wins has to offer. 

Immortal Wins Casino Customer Safety

Immortal Wins is above all a safe and trustworthy place to bet. The casino is operated by Jumpman Gaming Ltd., an established gaming site operator which is fully licensed in the UK. Jumpman holds licence number 39175 from the UK Gambling Commission. 

The casino also holds a licence from the Alderney Gambling Control Commission. While the two regulators have jobs facing different directions, it’s always added peace of mind to know two regulators have their eyes on a casino. You can be confident that with this setup, Jumpman Gaming and the team behind Immortal Wins work hard to ensure a fair ride for their customers.

The website is fully secure and encrypted, and is Godaddy Verified and Secured for added comfort. Payments are handled by third-party payment processors, with some of the biggest operators in the industry looking after your banking and ewallet details when you deposit and withdraw.

Customers are required to prove their identity through documentation, as part of the KYC, or Know Your Customer protocol required under the terms of their licence. This means you’ll need to upload scans of documents that prove your identity – for example a driving licence, passport, or utility bill as requested. Make sure your personal details are accurate and you have the paperwork ready to prove it to avoid any delays with withdrawals. 

Customer Support

Customer support is handled first by the FAQs section, accessible from clicking the Help link on the Immortal Wins website. This presents you with a list of commonly asked questions, where you can often find answers in just a couple of clicks – an amazing time saver. 

If you do need to reach out to support still, you can contact only via the web form. This presents like a live chat window, though live chat is not always available for customers at Immortal Wins.

The casino asks players not to follow up, or to create new threads around the same support queries, which can add delays to response times. In any event, Immortal Wins aims to respond to all enquiries within 2 business days.

As support levels go, it would be nice to see Immortal Wins doing a bit more. Phone support, or even live chat would go a long way towards making it easier for customers to do what they need to do, and to get the help they need. When you factor in hanging around for a response to emails, support interactions can take longer than necessary. While the FAQs are helpful, more immediate support would be even better. 

Responsible Gambling

To its credit, Immortal Wins has robust mechanisms in place for ensuring responsible gambling. 

Firstly, deposit limits are in effect across the Jumpman Gaming network, including Immortal Wins. These are applied on a risk basis to customer accounts, so you may find yourself breaching a deposit limit you haven’t even put in place – all part of the work Immortal Wins and the team are doing to protect players from gambling harms. 

There are also a suite of tools that you can use to control your gambling through Immortal Wins, including setting your own deposit limits and self-excluding. These are accessible within the Members Area of your Immortal Wins account, so you have total flexibility and control over how to manage your bets. Immortal Wins also links out to GamStop and BeGambleAware.org, part of their responsibility to educating and helping their players around gambling control. 

How to Prove Your Identity

• Head to ‘My Account’.
• Choose ‘Account Details’.
• Choose the uploader service.
• Submit proof of address – dated within the last 3 months showing name and home address, matching the address provided on your account.
• Submit proof of identity – upload a copy of your driving licence, passport, or other permitted photo ID to your account.
• Pending acceptance and approval of your documents from support, your account will be activated.

Immortal Wins Review in Summary

Immortal Wins has a lot to offer – particularly for those looking for their first online casino, or venturing out in search of something new. For the most part, the games make it. Easily laid out, intuitive to navigate, and straightforward to use from top to bottom, the user experience is one that feels effortless, which is always good to see. 

There are some less than perfect things going on here, most notably the wagering requirements for bonuses, which feel a bit too high for comfort – usually around 65x. Some other terms and conditions are a bit restrictive too, but we’d always recommend reading these for yourself anyway before choosing whether a bonus is right for you.

On balance, this is a good casino with a lot to like in it, especially for those that are fans of gothic or darker themes. With a fine selection of games, regular promo action, and a backend that works like you need it to for a stress-free experience, Immortal Wins certainly gets the thumbs up. 

What Surprised Us

The registration process at Immortal Wins was very straightforward, especially as a PayPal customer with the benefit of Quick Registration – the form essentially completes itself. The selection of games is decent, particularly for slots, which definitely form the backbone of this casino. Table games and live casino are good too, but more games and more variety in both would be welcomed.

All in all, Immortal Wins feels like a fun place to play. It’s not a site you’re going to get bored of quickly, and provided you’ve read the T&Cs, there shouldn’t be any nasty surprises waiting. If you manage to get the bonuses played through profitably, you’ll get a generous welcome here.