Welcome Package up to $1000 + 100 Free Spins

PlayGrand Casino Bonus

Matt Bastock

Updated by Matt Bastock


Owen Watters

Fact Checked by Owen Watters

Vice President of Commercial

Last Updated 1st Aug 2023, 07:04 AM

Multiple Deposit Bonus icon-no Value per Free Spin $0.10 Wager Requirement 35x Maximum Bonus $1,000.00 Payment Methods Trustly Paysafecard Skrill NETELLER Casino Games 388 Slots 1778 Live Games 40

PlayGrand Casino Bonus Offers


Welcome Package up to $1000 + 100 Free Spins

18+, New Customers Only, Play Responsibly, T&Cs apply.

Review Methodology

When we review each casino as a whole we give different weight and importance to the 6 different criteria as a percentage


Safety & Fairness


Bonuses & Promotions




Casino Games


Payout Rates & Methods


Player Experience

Click To Expand All Score Breakdown

CC - Methodology

Owned by White Hat Gaming Limited, PlayGrand Casino features a minimalistic dark-grey and pink colour-themed website that gives the idea that the online casino doesn't have much to offer. However, you'll change your stance after encountering the details accompanying the site's juicy Welcome Bonus offer at the top of the home page.

Besides new player rewards, PlayGrand offers an eye-catching collection of new and exclusive pokies, table games, and live dealer titles. Additionally, the casino calms the nerves of inquisitive Kiwis with operating licences from the Malta Gaming Authority and the UK Gambling Commission.

Curious to find out more about the exciting offerings of this mobile gambling establishment? Dive into this review as we provide an in-depth look into PlayGrand Casino.

PlayGrand Casino Bonuses and Promotions

New players at PlayGrand Casino get off to an explosive start at the casino's lobby, with cash and free spin bonus offers available on their first three deposits.

Of course, like most mobile gambling websites, these rewards are tied to meeting specific terms and conditions. Here are some of the T&Cs guiding PlayGrand's online casino joining bonus:

  • You must make a minimum deposit of $10 across all your first three deposits to earn the rewards. Once you meet this requirement, PlayGrand will immediately credit the bonus to your account under your Bonus Balance.
  • Deposits made with Skrill and Neteller don't qualify for this offer, and the casino will confiscate winnings from players who make deposits via both platforms.
  • The bonuses have a 35x wagering requirement, and you can only withdraw winnings earned from the offers when you've met this condition. If you initiate a withdrawal before meeting the wagering conditions, you'll automatically forfeit the bonus and any winnings tied to it.
  • PlayGrand will remove free spins not used within ten days from your account. Unused cash bonuses will also expire after 30 days.
  • You can only use free spins on Book of the Dead, Legacy of Egypt, and Reactoonz.
  • Games have varying contributions to PlayGrand's wagering requirement.
  • You can only place a maximum bet of $5 while this bonus (or any other reward earned from it) is in play. The casino will remove the bonus from your account if you wager higher than this amount.
  • At the time of registering on the website, the welcome package was still available. However, PlayGrand can change or terminate the offer at any time without notice to players.

PlayGrand Live Casino Bonus

At the time of writing this article, PlayGrand Casino doesn't offer a live casino bonus.

PlayGrand Casino Sports Bonus

We couldn't find sports promotions or games on the PlayGrand Casino website.

PlayGrand Casino Bingo Bonus

There are no Bingo bonuses at PlayGrand Casino currently.

PlayGrand Casino VIP Programme

The Grand Club is PlayGrand Casino's VIP club exclusively for loyal players. The club has four tiers: Silver, Gold, Platinum, and Diamond.

You can earn PlayGrand's VIP membership via invitation based on your gambling activities. As expected, members of the loyalty club have access to exclusive perks, such as:

  • 24/7 priority support
  • Weekly cash bonuses, cash drops, free slot spins, and match-up bonuses
  • Higher withdrawal limits
  • Dedicated account manager
  • Birthday gifts
  • Cashback offers
  • Exclusive events
  • Monthly, bi-annually, and yearly rewards
  • Special tournament access

PlayGrand Payment Options

Casino Payout Percentage 96.30%
Average withdrawal time 2-5 Working Days
Accepted Currencies BRL, EUR, NZD, GBP

PlayGrand Casino Safety

PlayGrand Casino is a property of White Hat Gaming Limited and has gambling licences from the UK Gambling Commission and Malta Gaming Authority. As such, Kiwis can be assured that the casino's processes and activities align with global gambling regulations.

As for its Random Number Generator (RNG) and return-to-player ratios, we couldn't find any test conducted by eCOGRA or other iGaming accreditation agencies.

Data Privacy and Protection

You'll provide some personal, contact, and financial data during the sign-up process at PlayGrand Casino. These details typically enable the casino to verify your identity and allow you to place bets. Some pieces of information you'll submit while registering at the website include:

  • Your name, date of birth, and gender
  • Billing address, phone number, and email
  • Bank account and credit card information

Since these details are sensitive, PlayGrand safeguards them from unauthorized access and usage via TLS v1.2 and SSL encryption protocols.

Responsible Gambling

Gambling addictions can have harmful effects on your personal and financial life. With this in mind, PlayGrand Casino provides several tools to help you control your gambling activities and ensure you place bets within safe limits.

For instance, you can set daily, weekly, and monthly deposit limits on your account to restrict your spending on the website. The Hourly Reality Check function also allows you to activate a time reminder to monitor how long you spend gambling and your net winnings per session.

Additionally, you can take a break from the website for up to six weeks using the Time-out feature. Furthermore, Self-exclusion and Account Closure options are available for severe gambling problems.

The casino provides a self-assessment questionnaire to help you determine if you have a gambling addiction. If you discover your gambling habits are becoming unhealthy, you can contact PlayGrand's customer support team to close or self-exclude from your account.

Finally, you can access several support organizations (such as Gambling Therapy and GamCare) that assist individuals with gambling-related problems.

Customer Support

Customer support options at PlayGrand Casino are limited to 24/7 live chat and email. We couldn't find a phone line to contact the mobile gambling platform. However, its absence isn't an issue since live chat is available throughout the week.

PlayGrand Safety

Casino Testing Agency eCOGRA
Licenced in: Malta, United Kingdom
Responsible Gambling - Exclusion Icon Yes
Responsible Gambling - Time Out Icon Yes
Responsible Gambling - Deposit Limits Icon Yes

PlayGrand Contact Details

Support Hours
Support Hours 24/7
Address View in Maps

PlayGrand Software Options

NetEntMicrogamingEvolutionPlay'n GOEzugiRabcat
Pokies Providers 98
Live Casino Providers 14
Roulette Providers 4
Blackjack Providers 6
Mobile Pokies Providers 98

PlayGrand Casino Game Selection

The games lobby at PlayGrand Casino is stacked, to say the least. With 100+ developers providing the games on the website, PlayGrand offers enough variety to ensure gamblers never get bored of its offerings. Here's what to expect from the games section at this Casino:

Table Games

The table lobby at PlayGrand Casino features 80+ titles from some of the world's best iGaming developers, including Evolution Gaming, NetEnt, Microgaming, and Relax Gaming.

From American Roulette and Roulette Nouveau to Atlantic City Blackjack and Premier Blackjack With Side Bets, you're guaranteed endless thrilling sessions at PlayGrand's tables.

Of course, Video Poker and Baccarat lovers aren't left out of the fun, as they can enjoy everything from 3-Hand Casino Hold'em to Baccarat Professional Series.


PlayGrand's slot lobby is the most comprehensive game section on the website, with Kiwis having access to 700+ new, exclusive, and classic slot machines.

All the fan favourites are available, including Rich Wilde and the Book of the Dead, Break Da Bank Again, Sugar Rush, Mega Moolah, Starburst, and Gates of Olympus. You can also enjoy a handful of exclusive titles, such as Prospector Wilds and Blazing Piranhas Lock N' Win.

Beyond the comprehensive game collection, we liked how PlayGrand Casino grouped the NZ online pokies into different filters.

Megaways, Cluster Pays, and Sticky Wild games are under different sections, making it easier to find your favourite titles instead of endlessly scrolling through the entire slot lobby. Besides the filters, you can use the search icon to locate games.

There's also a section for Jackpot pokies in case you prefer the massive cash pools of Mega Moolah, Monopoly 250K, and 88 Fortunes jackpots over the hundred-dollar winnings of conventional pokies.

Live Dealer Games

Live table games are a favourite for several gamblers, and you can't blame them for loving this category of casino titles. Slots and conventional table games are exciting, but they don't offer the pulsating thrills of gambling in real-time with real players and dealers.

Gamblers who enjoy live casino titles over other game types would be excited to hear that PlayGrand offers 48 live dealer games to cater to their needs.

Evolution Gaming and Pragmatic Play are the two main developers powering the casino's live table lobby, with Live Roulette, Blackjack, Monopoly, Dream Catcher, and Speed Baccarat games on offer from these two iGaming heavyweights.

There's also a handful of titles from Ezugi, including Lucky 7 Live and Bet On Teen Patti Live.

All Casino Games
All Casino Games 388
Number of pokies
Number of pokies 1778
Pokies Jackpots
Pokies Jackpots 284
Mobile Pokies Games
Mobile Pokies Games 1778
Live Games
Live Games 40
Blackjack Games
Blackjack Games 17
Roulette Games
Roulette Games 44
Live Baccarat Games
Live Baccarat Games 6
Live Poker Games
Live Poker Games 3

PlayGrand Casino Review in Summary

PlayGrand Casino offers a lot for Kiwis to like. The website's most significant attractions are the hundreds of casino titles from 100+ iGaming developers, including Microgaming, Pragmatic Play, 1x2 Gaming, Evolution Gaming, Ezugi, and Red Tiger.

The website's minimalistic design also makes navigation and gambling straightforward, although it's in dire need of more innovation and colour. Furthermore, some features, like the FAQs section, seem to be absent.

That said, PlayGrand offers a mobile app with a user-friendly interface similar to the web-based portal for gamblers who aren't fans of betting via a browser.

We were slightly disappointed by the casino's collection of promotions, though. At the time of reviewing the website, PlayGrand only offers a welcome package for new players. While this bonus is quite juicy, the lack of other gameplay bonuses certainly sets them behind the competition.

Regarding deposits and withdrawals, PlayGrand Casino allows you to execute financial transactions via bank transfer, Visa/Mastercard, Neteller, Skrill, Paysafecard, and Neosurf. Deposits are often instant, although withdrawals can take up to three working days, depending on your preferred method.

PlayGrand Casino Pros and Cons

Extensive gaming collection from 100+ developers
Attractive casino welcome bonus
Straightforward website navigation
Minimalistic website with zero innovative design
Web portal lacks some features, such as FAQs
Limited promotions

Meet The Author

4 Years
Matt Bastock
Matt Bastock
Editor Editor

Matt Bastock is a Content SEO at Casinos.com. He has years of experience researching, writing and editing articles about sports and gaming, including the world of online casinos and sports betting. Matt enjoys playing many casino table games, especially poker and blackjack. He also loves watching professional sports, particularly English and European football, as well as US football, rugby and cricket.

Read Full Bio
This review is based on the writer's personal opinion
Casinos.com is an informative comparison site that helps users find the best products and offers. We maintain a free service by receiving advertising fees from the brands we review. Ratings are based on position in the comparison table or specific formulas. We strive to keep information up-to-date, but offers are subject to change. We do not compare or include all brands and offers.


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