Published and Updated by
Fact Checked by Expert
Owned by White Hat Gaming Limited, PlayGrand Casino features a minimalistic dark-grey and pink colour-themed website that gives the idea that the online casino doesn't have much to offer. However, you'll change your stance after encountering the details accompanying the site's juicy Welcome Bonus offer at the top of the home page.
Besides new player rewards, PlayGrand offers an eye-catching collection of new and exclusive pokies, table games, and live dealer titles. Additionally, the casino calms the nerves of inquisitive Kiwis with operating licences from the Malta Gaming Authority and the UK Gambling Commission.
Curious to find out more about the exciting offerings of this mobile gambling establishment? Dive into this review as we provide an in-depth look into PlayGrand Casino.
New players at PlayGrand Casino get off to an explosive start at the casino's lobby, with cash and free spin bonus offers available on their first three deposits.
Of course, like most mobile gambling websites, these rewards are tied to meeting specific terms and conditions. Here are some of the T&Cs guiding PlayGrand's online casino joining bonus:
At the time of writing this article, PlayGrand Casino doesn't offer a live casino bonus.
We couldn't find sports promotions or games on the PlayGrand Casino website.
There are no Bingo bonuses at PlayGrand Casino currently.
The Grand Club is PlayGrand Casino's VIP club exclusively for loyal players. The club has four tiers: Silver, Gold, Platinum, and Diamond.
You can earn PlayGrand's VIP membership via invitation based on your gambling activities. As expected, members of the loyalty club have access to exclusive perks, such as:
PlayGrand Casino is a property of White Hat Gaming Limited and has gambling licences from the UK Gambling Commission and Malta Gaming Authority. As such, Kiwis can be assured that the casino's processes and activities align with global gambling regulations.
As for its Random Number Generator (RNG) and return-to-player ratios, we couldn't find any test conducted by eCOGRA or other iGaming accreditation agencies.
You'll provide some personal, contact, and financial data during the sign-up process at PlayGrand Casino. These details typically enable the casino to verify your identity and allow you to place bets. Some pieces of information you'll submit while registering at the website include:
Since these details are sensitive, PlayGrand safeguards them from unauthorized access and usage via TLS v1.2 and SSL encryption protocols.
Gambling addictions can have harmful effects on your personal and financial life. With this in mind, PlayGrand Casino provides several tools to help you control your gambling activities and ensure you place bets within safe limits.
For instance, you can set daily, weekly, and monthly deposit limits on your account to restrict your spending on the website. The Hourly Reality Check function also allows you to activate a time reminder to monitor how long you spend gambling and your net winnings per session.
Additionally, you can take a break from the website for up to six weeks using the Time-out feature. Furthermore, Self-exclusion and Account Closure options are available for severe gambling problems.
The casino provides a self-assessment questionnaire to help you determine if you have a gambling addiction. If you discover your gambling habits are becoming unhealthy, you can contact PlayGrand's customer support team to close or self-exclude from your account.
Finally, you can access several support organizations (such as Gambling Therapy and GamCare) that assist individuals with gambling-related problems.
Customer support options at PlayGrand Casino are limited to 24/7 live chat and email. We couldn't find a phone line to contact the mobile gambling platform. However, its absence isn't an issue since live chat is available throughout the week.
The games lobby at PlayGrand Casino is stacked, to say the least. With 100+ developers providing the games on the website, PlayGrand offers enough variety to ensure gamblers never get bored of its offerings. Here's what to expect from the games section at this Casino:
The table lobby at PlayGrand Casino features 80+ titles from some of the world's best iGaming developers, including Evolution Gaming, NetEnt, Microgaming, and Relax Gaming.
From American Roulette and Roulette Nouveau to Atlantic City Blackjack and Premier Blackjack With Side Bets, you're guaranteed endless thrilling sessions at PlayGrand's tables.
Of course, Video Poker and Baccarat lovers aren't left out of the fun, as they can enjoy everything from 3-Hand Casino Hold'em to Baccarat Professional Series.
PlayGrand's slot lobby is the most comprehensive game section on the website, with Kiwis having access to 700+ new, exclusive, and classic slot machines.
All the fan favourites are available, including Rich Wilde and the Book of the Dead, Break Da Bank Again, Sugar Rush, Mega Moolah, Starburst, and Gates of Olympus. You can also enjoy a handful of exclusive titles, such as Prospector Wilds and Blazing Piranhas Lock N' Win.
Beyond the comprehensive game collection, we liked how PlayGrand Casino grouped the NZ online pokies into different filters.
Megaways, Cluster Pays, and Sticky Wild games are under different sections, making it easier to find your favourite titles instead of endlessly scrolling through the entire slot lobby. Besides the filters, you can use the search icon to locate games.
There's also a section for Jackpot pokies in case you prefer the massive cash pools of Mega Moolah, Monopoly 250K, and 88 Fortunes jackpots over the hundred-dollar winnings of conventional pokies.
Live table games are a favourite for several gamblers, and you can't blame them for loving this category of casino titles. Slots and conventional table games are exciting, but they don't offer the pulsating thrills of gambling in real-time with real players and dealers.
Gamblers who enjoy live casino titles over other game types would be excited to hear that PlayGrand offers 48 live dealer games to cater to their needs.
Evolution Gaming and Pragmatic Play are the two main developers powering the casino's live table lobby, with Live Roulette, Blackjack, Monopoly, Dream Catcher, and Speed Baccarat games on offer from these two iGaming heavyweights.
There's also a handful of titles from Ezugi, including Lucky 7 Live and Bet On Teen Patti Live.
PlayGrand Casino offers a lot for Kiwis to like. The website's most significant attractions are the hundreds of casino titles from 100+ iGaming developers, including Microgaming, Pragmatic Play, 1x2 Gaming, Evolution Gaming, Ezugi, and Red Tiger.
The website's minimalistic design also makes navigation and gambling straightforward, although it's in dire need of more innovation and colour. Furthermore, some features, like the FAQs section, seem to be absent.
That said, PlayGrand offers a mobile app with a user-friendly interface similar to the web-based portal for gamblers who aren't fans of betting via a browser.
We were slightly disappointed by the casino's collection of promotions, though. At the time of reviewing the website, PlayGrand only offers a welcome package for new players. While this bonus is quite juicy, the lack of other gameplay bonuses certainly sets them behind the competition.
Regarding deposits and withdrawals, PlayGrand Casino allows you to execute financial transactions via bank transfer, Visa/Mastercard, Neteller, Skrill, Paysafecard, and Neosurf. Deposits are often instant, although withdrawals can take up to three working days, depending on your preferred method.
Matt Bastock is a Content SEO at Casinos.com. He has years of experience researching, writing and editing articles about sports and gaming, including the world of online casinos and sports betting. Matt enjoys playing many casino table games, especially poker and blackjack. He also loves watching professional sports, particularly English and European football, as well as US football, rugby and cricket.Read Full Bio
Withdrawal requests at PlayGrand Casino remain pending for around two days, subject to the casino's approval. Once the casino authorizes your withdrawals, your funds may take around three working days to get to your account, depending on your payment method.
We couldn't find any information from eCOGRA or any other testing agency regarding PlayGrand's Random Number Generator or payout percentages. However, since the casino is regulated by global regulatory bodies, such as the Malta Gaming Authority and UK Gambling Commission, it'll definitely adhere to industry-required fairness standards.
PlayGrand Casino collects several personal and financial data from customers during the registration process. To guarantee data protection, the website leverages TLS v1.2 and SSL encryption protocols to securely transfer these details across the internet and store them on its servers.
PlayGrand Casino is a property of White Hat Gaming Limited and has gambling licences from the United Kingdom Gambling Commission (UKGC) and Malta Gaming Authority (MGA). As such, it can be classified as a legitimate online casino that adheres to global regulatory practices.
According to New Zealand iGaming legislation, casino sites must have their servers abroad to operate legitimately within its borders. PlayGrand meets this criteria — as such, its gambling-related services accessible to Kiwis across NZ. As long as you're of legal gambling age and based in New Zealand, you can create an account and place wagers without hassles on PlayGrand.
PlayGrand Casino is a brand operated and managed by White Hat Gaming Limited (Company). Registered in accordance with Maltese law, the Company had a registered office located at 85 St John Street, Valletta, VLT1165, Malta. But irrespective of its physical location, PlayGrand Casino is accessible 24/7 in multiple jurisdictions, New Zealand inclusive.
Need Expert Help? Ask a Question and one of our in-house experts will get back to you...