Although an old casino and sportsbook, Pinnacle offers various casino and sports betting options to Kiwis looking to have fun and win money. With a proud Antillephone N.V. licence from the Government of Curacao and an eCOGRA seal, Pinnacle players enjoy top-notch security and fair game outcomes.

Pinnacle's game lobby is a sight for sore eyes for casino lovers as the iGaming platform offers diverse game options, ranging from poker online and live casino games to pokies and table games.

But beyond these impressive features, does Pinnacle Casino have lapses that can mar players' gaming experience? Find out in this comprehensive review.

One of the first things we looked out for when reviewing Pinnacle Casino is the online casino bonuses and promotions, as they provide the opportunity to increase our bankroll while exploring the game lobby. Sadly, Pinnacle doesn't offer a generous welcome bonus, as newly registered players can only get up to 200 free spins, depending on the amount they deposit. This slot bonus needs to be consumed within 24 hours of joining the casino.

Let's briefly explore how the free spins work:

• NZ$25 to NZ$49: 10 free spins
• NZ$50 to NZ$199: 50 free spins
• NZ$200 to NZ$499: 100 free spins
• NZ$500 and above: 200 free spins

Note that these free spins value is at NZ$0.20, and claiming them comes with specific terms and conditions, including:

• Available once to new players
• Only slot game bets qualify for the bonus
• The free spins will be credited to your account within two days
• There is no wagering requirement for withdrawing free spin winnings
• Free spins expire seven days after it was credited
• Players with more than one account are disqualified
• Pinnacle reserves the right to cancel the promotion at any time

Pinnacle Live Casino Bonus

Although Pinnacle offers many live dealer titles, we couldn't find a live dealer promotion on the casino page.

Pinnacle Sports Bonus

Pinnacle has a sportsbook section. However, we couldn't find a sports bonus currently on the site.

Pinnacle Bingo Bonus

Bingo isn’t available at Pinnacle Casino, so there’s no related bonus.

Pinnacle Casino VIP Programme

We couldn't find any Pinnacle VIP programme on the site. While it would have been great to exchange loyalty points for online casino no deposit bonus offers, the absence is unsurprising, as the iGaming platform isn't big on rewards. However, active players can enter tournaments, such as the $2,000,000 Drops and Wins monthly prize pool, Queen of Alexandria Wowpot, and John Hunter and the Book of Tut Megaway, to win more prizes and increase their bankroll.

While Pinnacle Casino falls short when it comes to bonuses, the iGaming platform ensures top-notch security for players. Proudly bearing an Antillephone N.V. licence from the Government of Curacao, players are assured of playing at a site that meets all gaming requirements.

But beyond the licence, does Pinnacle Casino offer other safety measures? Let's explore these features below:

Pinnacle KYC

Per the anti-money laundering (AML) legal requirement and applicable gaming regulation, Pinnacle uses the Know Your Customer process to verify players' accounts during registration. Fortunately, the process is easy. Simply provide your New Zealand ID, Driver's licence, or passport. You'll also need to submit your recent utility bill. 

While Pinnacle didn't specify how long the verification process will last, it shouldn't take long.

Pinnacle RNG and Fair Gaming

Although we couldn't find specific RNG information on the Pinnacle site, the iGaming platform features games from top industry developers with verifiable RNGs, such as NetEnt, Pragmatic Play, iSoftBet, and Yggdrasil, amongst others. 

The site also proudly flags an eCOGRA seal, assuring players of its commitment to testing games on the site to ensure fair and randomised game outcomes.

Pinnacle User Data Protection

Pinnacle Casino shows its dedication to ensuring maximum player data protection through its extensive data policy page. You'll discover how Pinnacle collects, processes, uses, and stores your personal and financial details there. 

Pinnacle also utilises Secure Socket Layer (SSL) encryption technology to ensure players' data don't fall into the hands of cybercriminals.

Pinnacle Responsible Gaming

Although Pinnacle Casino features a responsible gaming button on the site, there are few tools for players to moderate their gameplay time. The iGaming platform offers a self-assessment test alongside one from GamCare. Then, there are self-exclusion and deactivation features. While self-exclusion can last six months to five years, deactivation is often permanent unless you request temporary deactivation.

Players struggling with gambling addiction can contact GamCare, Gamblers Anonymous, or Gambling Therapy for professional help.

Pinnacle Customer Support

Like the bonus offer, Pinnacle falls short of expectations here as the casino offers customer support through only one channel: Email. 

Players with trouble navigating the site can go to the self-help page or contact Pinnacle's support team via [email protected]. There are no live chat or social media options. However, customer support agents reply promptly to email queries.

Pinnacle's game lobby is surprisingly great for a sportsbook known specifically for sports betting rather than offering casino features. Whether you prefer slot, table games, or live dealer games, you can find titles from top-rated developers to suit your gaming needs. 

Games are arranged according to categories, with new releases on a list for players looking to explore the latest offerings.

Here's a detailed overview of the top three game categories in Pinnacle Casino.

Table Games

Pinnacle Casino's table game lobby boasts top classics with various options to play online Roulette, Baccarat, and Blackjack alongside their unique variations. Most importantly, you can easily sort these table games according to their categories. 

Powered by leading software developers like NetEnt and Pragmatic Play, these games have great sound effects and realistic visuals, ensuring thrilling gameplay.

Some of the titles we enjoyed playing were: 

• Scarab Auto Roulette
• European Blackjack MH
• Blackjack Royal Pairs
• Hockey Fever Roulette
• Multi-Hand Atlantic City Blackjack
• Extreme Multifire Roulette
• Turbo Auto Roulette

Pokies

Pinnacle Casino features over 1,000 slot titles, catering to the diverse spinning needs of old and new players. With top-rated innovative titles from over 25 industry giants, slot lovers will enjoy exploring the unique collection. Most importantly, you can filter the game lobby by Megaways, Bonus Buys, Drops and Wins, amongst others.

Pinnacle Casino slots feature stunning animations and graphics with generous payouts while adjusting seamlessly on mobile devices.

You'll enjoy playing these slot titles like we did:

• Jewel Rush
• Barbarossa Doublemax
• Pinnacle Majestic King
• Diamonds of Egypt
• Purrfect Potions
• Lamp of Infinity 
• Wild Bison Charge
• Devour the Weak

Live Dealer Games

Players craving the Las Vegas experience are in for a treat with Pinnacle Casino's 50+ live casino games. Have fun playing with knowledgeable dealers and friendly players with top-notch visual and audio quality. Whether you prefer live Roulette, Blackjack, or Baccarat, expect an immersive experience playing on Pinnacle's live casino hall.

Have fun playing the following live dealer titles:

• Deal or No Deal
• Monopoly Live
• Money Wheel
• Crazy Time
• Ultimate Blackjack
• Real Baccarat

Launch yourself to the pinnacle of thrilling, adventurous gameplay by exploring Pinnacle Casino's 2500+ game lobby. Whether you're a slot, table game, or live casino game lover, you'll find top titles from industry heavyweights to whet your appetite. Rocking an Antillephone N.V. gaming licence from the Government of Curacao, Pinnacle Casino ensures players bet in a secure and fair environment. 

Players have multiple deposit and withdrawal options, including cryptocurrency, to ensure smooth gameplay. What's more, if you're looking for NZD casinos, this is a good choice for you, since the site accepts deposits and withdrawals in NZ$. Although we couldn't find a mobile app, Pinnacle Casino's website is mobile-optimised and user-friendly, ensuring gamers play on the go.

Sadly, Pinnacle doesn't offer a generous welcome bonus. New players only get free spins depending on their deposit amount. Also, there are limited responsible gaming tools, and loyal players don't enjoy the exclusive perks that come with a VIP programme.

Regardless of these cons, Pinnacle Casino is the place to be if you aren't easily enticed by bonuses and promotions with outrageous wagering requirements.