Max Casino has been making waves. And it’s not surprising, given it’s a crypto-only platform with a genuinely huge catalogue from the industry’s top providers. If you’ve found your way here, you’re likely wondering whether all that chatter holds up. Or if there’s something less appealing hiding beneath the surface. Either way, you’re in the right place.
In this Max Casino review, I’ll dig into everything that matters. Think bonuses, payments, support, and the overall player experience. And once we’ve gone through it all, I’ll wrap things up with my final verdict. Ready?
Updated by Matt Bastock
Editor
Fact Checked by Owen Watters
Vice President


Fully crypto-focused casino for NZ

Colossal library of 14,000+ games

Unique Virtual Games catalogue full of sports themed titles
Casinos Expert Ratings
Real User Ratings

18+, New Customers Only, Play Responsibly, T&Cs apply.
Drop a comment below and let us know what you think.
Max Casino keeps the bonus selection small and focused, but if you’re a crypto fan then you might enjoy what’s on offer.
The only NZ casino bonus you’re likely to find at Max is the welcome bonus, which is usually a Bitcoin focused deposit match bonus. It can usually be unlocked with a deposit of around NZ$20 or more, but it must be wagered 80x before you can withdraw your funds. Yes, you read that right. So be very realistic about what you can afford!
Max Casino makes the bonus terms exceptionally clear. But it doesn’t really make them any fairer. Deposit match bonuses are subject to an 80x wagering requirement on your deposit amount and you have to clear that before the bonus amount is awarded and within seven days of your deposit. For a deposit of NZ$20 (equivalent) that would be $1,600 to wager in just seven days. Which is kind of insane, to be honest.
To make it even tougher, pokies are the only games that count 100% towards wagering. Live casino games count 20% and all other games don’t count at all.


If you’re after sheer quantity of games, then Max Casino is going to be very hard to beat. With over 14,000 titles in its colossal library, there is guaranteed to be something for even the fussiest folks here. Though I do have a bugbear. Such a huge catalogue needs – no, demands – seriously good filtering. And Max Casino… sure doesn’t deliver on that.
The RNG table games are categorised along with the crash games at Max Casino, but when there are over 800 of them to choose from, it’s something I can easily get over. It would be great to see some filtering options as at the moment you either have to type and search. Or scroll through all of those games to find what you’re after. And that’s a whole lot of scrolling.
There are definitely plenty of options for blackjack, baccarat, roulette, and video poker. As well as endless crash games, plenty of ‘arcade’ games, and some options for casino poker too.
With 11,000+ slot machine games, there’s not much room for improvement at Max Casino. In fact, there surely isn’t much room at all! It’s easy to filter the pokies catalogue by provider, but it would be great to see some options to filter by volatility, RTP, or even just theme.
89 software studios have contributed to this pokies catalogue, so you’ll find plenty of variety. However, progressive jackpots do seem to be very thin on the ground, which is kinda odd.
The live casino catalogue at Max Casino is the smallest slice of their offering but still stands up to scrutiny with a massive 500+ games. So while it's not up there with the best live dealer casinos in New Zealand on numbers, the experience does feel pure quality. Like the rest of the lobby, it isn’t really filtered, but you can still find some top titles in there. Provided you’re willing to rummage.
Evolution, Live88, Playtech and Vivo Gaming deliver the bulk of the games. Between them they cover roulette, blackjack, baccarat, andar bahar, and more.
Max Casino doesn’t have a mobile app. But does work well on mobile as just a browser site. The catalogue is really well filtered with large buttons that make browsing the site on mobile a breeze. And I couldn’t find any fault with the gameplay. Still, I wouldn’t mind an app being made available in the near future.
Max Casino has around 90 providers on its roster, all contributing to a truly enormous catalogue. From industry giants like Playtech, Evolution, Amatic, and BGaming, to smaller studios like Caleta and Pate Play, this is a really varied selection. My tip? Seek out the smaller studios, especially when it’s time to step outside your usual game rotation.
Max Casino lets you deposit and withdraw in crypto only. For your crypto to fiat conversions, you can only transact in USD, EUR, BRL, and TRY. That means when you place a bet, or view the equivalent of your crypto deposits, you’ll either need to do a little bit of mental maths, or quickly Google how it all adds up to NZD.
Deposit minimums are super low, the equivalent of around NZ$2. However, you will need to withdraw at least $100 in one go, or face having to get in touch with customer support to help with your withdrawal. And that’s not as easy as it sounds – trust me. More on that later.
Want an NZ online casino fast payout guaranteed? Then you're in the right place. Withdrawals can take as little as a few minutes. But if Max Casino chooses to manually review your withdrawal, expect to wait up to three working days.
In terms of registration, Max Casino has one of the easiest processes I’ve come across. In just one short, simple form, you’ll be signed up and ready to play. Here’s how to do it.
Your funds will appear instantly (or near enough) and you’ll be ready to play.
Max Casino falls kinda flat when it comes to customer safety. While payment channels are safe and the platform runs on Playtech software (so it’s trusted), it doesn’t offer any responsible gambling tools, enforce a mandatory KYC process, or offer support beyond a chatbot and slow email responses.
It’s also very difficult to find anything about Max Casino’s licence, which is for me, the biggest worry. There’s no link to it in the footer and nothing attached to the parent company’s name either. This suggests it may be operating, currently at least, without one. And that means I have to tell you to proceed with caution.
Max Casino doesn’t place much importance on the KYC process, but does state that you will have to do it ‘at some point’. I managed to deposit and withdraw without issue, but if you have trouble and suspect KYC might be to blame – then follow these steps.
Max Casino has a Responsible Gambling page, but it might as well not have bothered. The casino suggests you seek help from responsible gambling organisations, but doesn’t link to any, or even mention any names. It also suggests getting in touch with customer support, but that doesn’t seem to be possible either.
Max Casino does link to Gordon Moody and GambleAware in the footer if you would like help. But tools of its own? Non-existent. This is all really disappointing stuff from Max.
Max Casino claims to have excellent 24/7 customer support, but in reality, this is provided by a chatbot only. And he/she is not the brightest. Live chat agents do exist, but their working times aren’t publicised and during my review, I was never able to be connected to one.
The FAQ area exists but is a little bare bones. And while Max the chatbot can help with very simple questions, this is an area where Max Casino needs to do some seriously work. For the best chance at receiving an answer to your query, email [email protected]. But I can’t tell you how long the wait will be for a response.
If a vast catalogue and being able to play in crypto are your two main concerns, then Max Casino will be one of the best options. There are a couple of other nice touches, like this being a low-deposit casino along with lightning fast withdrawals. However, the unclear withdrawal terms, sky-high wagering on bonuses, and complete lack of responsible gambling tools make me really unsure, personally.
With live chat being almost impossible to use, and email responses being slow, you feel out on your own. It seems as though if something went wrong at this casino, it could be very hard to solve. With more attention paid to customer support and licensing, as well as a healthy slash to wagering requirements, I’d be way more comfortable recommending this casino.
I was expecting to find a slew of bonuses on the promotions tab, but it’s so empty it echoes. Being able to claim up to 1BTC is an enormous bonus, but that 80x wagering requirement means that the bonuses here won’t suit the vast majority.
The minimum deposit at Max Casino is the equivalent of just NZ$2 regardless of the crypto you want to deposit in. This makes Max Casino super affordable even if you’re on a tiny budget. Remember though, if you want to claim a bonus, you’ll need to deposit more than this.
Max Casino doesn’t make promises around withdrawal times, but thanks to the crypto-only model, it’s usually pretty fast. The only exception is if your withdrawal needs to be manually reviewed. This can take up to three working days, so to avoid this, stick within withdrawal limits and verify your identity as soon as you can.
At present, it doesn’t look like Max Casino is operating with a licence. This is a bit of a concern for safety. That said, payment methods are secure, it’s operating on Playtech software, and it gets positive reviews. But it’s always a good idea to exercise extreme caution or avoid sites that operate without a licence altogether.
Max Casino is properly registered in Costa Rica, under the parent company Green Champions Leader SRL. It uses trusted software providers to make up its catalogue and offers basic customer support too. However, at the moment it is operating without a licence, so use extreme caution.
The minimum withdrawal amount at Max Casino is the equivalent of NZ$100, which is a little steep considering the very low minimum deposit requirement. Keep this in mind if you’re playing on a budget, as you might do better at a casino with more flexible minimums.
Max Casino does have live chat, but its agents aren’t always online. Instead, you will be connected instantly to Max the chatbot who can answer some questions. The most reliable way to get in touch with a real human is via email at [email protected]. During weekdays these should be answered within 48 hours, but no promises are made.
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Matt Bastock is a Content SEO at Casinos.com. He has years of experience researching, writing and editing articles about sports and gaming, including the world of online casinos and sports betting. Matt enjoys playing many casino table games, especially poker and blackjack. He also loves watching professional sports, particularly English and European football, as well as US football, rugby and cricket.
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