HighRoller Casino Review

HighRoller Casino prides itself on offering high-end gambling to its extensive clientele, and the website delivers on that promise in an unusual style.

Featuring a classic dark-themed website filled with hundreds of pokies and live tables, High Roller Casino, focuses on providing Kiwis with a premium gambling experience that matches the thrills of a brick-and-mortar casino.

The casino, with its operating licence from the Estonian Tax and Customs Board, also offers a unique online casino welcome bonus that re-echoes the commitment to stand out from the competition.

That said, are there any red flags about this casino that Kiwis should watch out for? What about unfavourable bonus T&Cs? Dive into this guide to discover the answer to these questions.

HighRoller Casino welcomes new players into its halls with a unique parachute bonus that's unlike what gamblers are familiar with in the iGaming industry.

When you opt into HighRoller's welcome offer, you can wager with your real-money balance before using your bonus funds or free spins online. You can also withdraw any winnings earned from real-money bets.

In contrast, other casinos offer locked bonuses that require meeting the wagering requirement tied to your bonus funds before you can withdraw wins made from it or facilitate real-money bets.

Of course, the parachute casino Welcome Bonus has its fair share of terms and conditions. Here are some crucial T&Cs that define how HighRoller's new-player reward works:

• You must make a minimum deposit of $20 to earn the welcome bonus. Deposits made via Skrill, Paysafecard, Neteller, and RapidTransfer don't qualify for this offer. 
• HighRoller Casino's parachute bonus doesn't include a cap on withdrawals and winnings.
• When you earn the welcome offer, you can place bets with your deposit amount before wagering with your bonus funds. Once you use up your real-money balance, you can start wagering with the bonus cash.  
• You can withdraw winnings earned from the deposit balance. However, you must place at least one bet with your real-money balance before you can execute a withdrawal. If you fail to wager before requesting to withdraw, you'll forfeit the bonus. 
• The new-player reward has a 40x wagering requirement that you must complete within 30 days. You'll lose the welcome offer if you fail to fulfil the wagering conditions within the specified timeline. 
• Individual games contribute differently to the wagering requirement. Slots contribute 100%, while specific live game shows (such as Wheel of Fortune and Crazy Time) contribute 50%. Other games don't have a contribution to the wagering conditions.
• You cannot use the cash bonus to place bets on certain games: 9 Pyramids or Fortune, Age of Dragons, Book of Gods, and Bangkok Dreams. 
• Bonus wagering begins when you make your first bet with bonus funds and free spins. 
• HighRoller Casino will deposit your free spins to your account at a rate of 20 daily for ten days. Free spins have a 24-hour validity. 
• Winnings from free spins have a 30x wagering requirement. 
• You can use the free spins to play ten games: Big Bass Bonanza, Esqueleto Explosivo 2, John Hunter and the Book of Tut, Book of the Fallen, Midas Golden Touch, The Dog House Megaways, Carnival Queen, Fruit Party 2, Sweet Bonanza, and Dionysus Golden Feast.
• You'll have access to only one of the games per day. 
• HighRoller's welcome bonus was still active when we tested the website. However, the casino can review or modify the offer at any time.

Despite featuring an extensive live casino lobby, High Roller Casino doesn't offer live table bonuses or promotions.

Sports games and bonuses aren't available at HighRoller Casino.

Bingo lovers will have to look elsewhere for bingo bonuses, as HighRoller Casino doesn't have these incentives.

HighRoller Casino features a VIP programme to reward loyal gamblers with exclusive perks and bonuses, even free no deposit casino bonus offers. Players can earn a VIP membership at the website via consistent gambling.

Once you're a member of HighRoller's VIP club, you'll have access to the following benefits:

• Up to 20% weekly cashback
• Personal account manager
• Personalized bonuses with zero wagering requirements
• Exclusive promotions

HighRoller Casino provides legitimate iGaming services under an operating licence from the Estonian Tax and Customs Board. For its random number generator and payout percentages, we couldn't find a certificate from eCOGRA or any other iGaming test agency on the website. 

Data Protection and Privacy

You'll submit specific contact and financial details to HighRoller Casino while creating your account. The website uses these pieces of information to verify your identity and give you access to its services.

Although we couldn't find specific details about its data security software, HighRoller guarantees that it takes all reasonable precautions to safeguard customer data. 

Responsible Gambling

HighRoller takes pride in offering Kiwis top-tier iGaming services. However, the casino is also committed to ensuring its clientele enjoys gambling within safe limits. As part of this commitment, it provides several measures to help gamblers control their betting habits.

Notable mentions include:

• Deposit Limits: At HighRoller Casino, you can set weekly and monthly deposit limits on your account to define how much you can fund your real-money balance with weekly or monthly.
• Loss Limits: Allows you to restrict the amount you can lose daily, weekly, or monthly.
• Time Out: Close your account for up to seven days if you need to take a break from gambling. If you require a more extended break, you can self-exclude from your account for up to six months.

Additionally, players who are unsure if they have a gambling addiction can use HighRoller's Self-Assessment test and Problem Gambling Severity Index (PGSI) to evaluate their habits.

Finally, HighRoller provides access to several professional associations (BeGambleAware, Gambling Therapy, and Gamblers Anonymous) that offer counselling services to gamblers struggling with an addiction. 

Customer Support

You can contact HighRoller Casino through email ([email protected]) or live chat. The iGaming platform doesn't offer customer support services via phone.

Although the live chat delivers swift replies, the email route lags behind. In our experience, this medium issues responses four to five hours after the initial query.

While VIP programmes and promotional offers are major casino attractions, games are the number one reason we visit a mobile or brick-and-mortar casino in the first place.

Understanding this fact, HighRoller Casino provides Kiwis with one of the most comprehensive lobbies in the NZ iGaming space. Let's take an in-depth look at the games section on the HighRoller website:

If you're looking for a place to play online Roulette, Blackjack, Baccarat, or Video Poker, you will be delighted to find out that HighRoller Casino's table lobby features an extensive collection of all of these tables. Game show lovers aren't left out of the fun either, as the casino more than caters to their needs. Here are the top table titles you'll find at HighRoller Casino:

• 3D Baccarat
• First Person Baccarat
• All Aces Poker
• Deuces Wild Poker 
• Hold'em Poker 3 
• Atlantic City Blackjack
• Classic Blackjack
• Roulette X5 
• American Roulette
• Turbo Roulette
• First Person Dream Catcher
• First Person Dragon Tiger

Online pokies are an evergreen category of casino games. They're hugely popular because of the numerous varieties they come in. At HighRoller Casino, you'll find some of the best video pokies from top-notch providers like Pragmatic Play, Play'n GO, and NetEnt.

What's better? Available slots have different themes, from famous TV shows/movies to ancient mythologies.

To cater to the millions of NZ gamblers who enjoy these games, HighRoller Casino offers an unending collection of pokies.

We liked how the website grouped its slots into various categories, including drops and wins, high volatility, sticky wilds, and bonus buy. This way, you can easily head over to your favourite section and find the most exciting titles.

Here are some top pokies available at HighRoller Casino:

• Sweet Bonanza
• Gates of Olympus
• Big Bass Bonanza
• Dead or Alive
• Fire in the Hole 
• Book of Gold: Double Chance 
• John Hunter and the Tomb of the Scarab Queen 
• Book of Ox 
• Wheel of Wishes 
• Great Rhino
• Joker's Coins: Hold and Win 
• Who Wants to Be a Millionaire Megaways
• Lucky Dragons 
• Tomb Raider: Secret of the Sword

Pragmatic Live and Evolution Gaming provide all the thrills at HighRoller's live casino lobby, with 90 titles from each iGaming developer. With an extensive collection of 180 live tables, you'll definitely not miss out on your favourite titles at HighRoller Casino.

Some top live games available on the website include:

• MONOPOLY Big Baller
• Crazy Time 
• Mega Wheel 
• Lightning Roulette
• MONOPOLY Live 
• Mega Ball 
• Speed Roulette
• Blackjack Azure B 
• Casino Hold'em
• Blackjack C 
• Dream Catcher
• Baccarat A 
• Baccarat B Evo 
• Caribbean Stud Poker 
• Lightning Dice 
• Football Studio
• Side Bet City

HighRoller Casino features a dark-themed website with animations and colours that gives you the feel of a modern brick-and-mortar casino hall. We also loved how user-friendly the website felt. Pages load quickly, and you won't struggle to find any menus.

Unfortunately, we couldn't find a mobile app for the casino. However, the web-based portal's colourful design and user-friendly interface should more than cater to every kind of gambler, including those who prefer betting via mobile apps. 

On the gaming front, High Roller Casino also performs favourably well. The games lobby has hundreds of titles to satisfy NZ's diverse gambling fanbase.

Of course, let's not forget to mention that these games are provided by over 45 iGaming developers, including Hacksaw, Pragmatic Play, Play'n GO, NetEnt, and Evolution Gaming.

However, one area where HighRoller Casino fails to meet up to expectations is the available payment methods Kiwis can utilise. You can only deposit funds at HighRoller with Visa/MasterCard, CoinsPaid (cryptocurrency), and Jeton Wallet. Withdrawals are also permitted via the aforementioned alternatives plus bank transfer.

That said, deposits are instant across all payment methods. Jeton Wallet and CoinsPaid provide the fastest casino withdrawals; payout requests made via bank transfer can take up to five business days to reach your account.

However, if you can look beyond limited transaction mediums and mobile app availability, setting sail on HighRoller Casino will get you in sync with fun and juicy rewards.