FuturePlay Casino Review

FuturePlay Casino portrays itself as the iGaming destination that transcends the borders of conventional wagering. Marching into the saturated online gambling scene in 2023, the platform has captured the wagering fantasies of New Zealanders with 5,000+ high-quality games, generous bonuses, an all-inclusive VIP programme, a fluid website, and a retinue of responsible gaming tools.

Rather than utilising fiat-themed casino payment methods, FuturePlay oozes innovation with crypto-only transaction options that guarantee speed and anonymity. On the legitimacy front, this gambling site allays safety and fairness-related fears with an Antillephone N.V. licence and 128-bit SSL encryption.

While FuturePlay hasn't settled for the blue skies but belted off into the "Milky Way," will my review uncover deficiencies that'll send it crashing down to earth? Read on for the answers you seek!

Newbies joining FuturePlay are eligible for a welcome offer featuring a crypto-based match bonus and free slot spins. This promotion is spread across new players' first four deposits. But while FuturePlay's welcome bonus looks juicy on the surface, it's important to consider these significant T&C's:

• Available to new players only
• Minimum deposit is 30 USDT
• Each deposit bonus is valid for seven days
• Depending on the deposit bonus, free spins must be activated within one to three days
• Free spins are valid for seven days
• The maximum win from free spins is 400 USDT
• The wagering requirement for the match bonus is 35x while the playthrough tied to free spins is 40x. However, the first deposit offer's match bonus wagering requirement is pegged at 40x

The terms and conditions governing FuturePlay's welcome bonus are similar to what's featured at other NZ online casinos. However, I think that fulfilling the 40x wagering requirement tied to free spins winnings will be a tad difficult for regular players.

FuturePlay Casino Live Casino Bonus

Although FuturePlay has a rock-solid live casino segment fielding numerous titles, the platform doesn't have a unique live casino bonus.

FuturePlay Casino Sports Bonus

FuturePlay doesn't have a sportsbook yet; however, the site promises one before the end of January 2024. Thus, there aren't sport-themed promotions available.

FuturePlay Casino Bingo Bonus

Although using the site's Search functionality exposes several bingo games, FuturePlay doesn't have a distinct promotion for these titles.

FuturePlay Casino Loyalty Programme

FuturePlay has a sophisticated VIP scheme for its loyal clientele. With the platform's state-of-the-art "Bring Your Own VIP" feature, you can transfer your VIP status from other iGaming destinations to FuturePlay.

FuturePlay's VIP scheme transforms you from a regular player to an elite with access to numerous perks, including cashbacks and reload bonuses.

This table provides context on the platform's seven VIP levels:

The following are the significant terms and conditions attached to FuturePlay's VIP programme:

• Players can unlock one of the seven tiers. Level changes will occur when a player fulfils the wager sum tied to that tier
• Only real money bets count towards wager sums
• To activate the Sunday Reload Bonus, players must deposit at least 30 USDT at the cashier
• If a bettor deposits in a currency that differs from USDT, they'll receive rewards in their chosen currency
• The maximum amount tied to the 10% weekly cashback is 2,000 USDT
• Cashback is issued on Tuesdays (06:00 UTC to 07:00 UTC)

You can fund your FuturePlay Casino account using the payments of the future - cryptocurrencies. I found I could use CoinsPaid and mercuryo for both deposits and withdrawals. These options are not only super secure, but also ultra-fast, so if you're in search of a fast payout casino, this is a good place to start. Although the variety isn't great, I'm sure that FuturePlay will be adding more options soon.

FuturePlay is owned and operated by Dama N.V. and holds a valid Antillephone N.V. licence. With these credentials, you can rest assured knowing that FuturePlay has undergone thorough scrutiny and was found spotless in the areas of legitimacy and fair play.

KYC Requirements

FuturePlay's registration involves a single page where you'd need to insert your email, currency, password, and marketing preferences. Once you've done that, you'll have full access to the site.

To verify your account — a compulsory action required to process first-time and subsequent withdrawals —  head to your profile's "My Account" area and click on "Verification."

Here, you'll be required to submit the following documents:

• Identity: Driver's licence, passport, or any other government-issued ID card.
• Address: Phone bill, utility bill, or bank statement. 
• Payment: A screenshot or picture of your online bank or eWallet merchant's profile.

Upon submitting valid documents for each category, FuturePlay will verify your profile within 24 to 48 hours.

Data Protection

FuturePlay uses 128-bit SSL encryption technology to ensure third parties can't access client information (personal and financial). Most importantly, players with reservations about how FuturePlay collects, processes, and uses their data can contact the data protection officer via [email protected]. 

Responsible Gambling

FuturePlay seeks to curb problem gambling to its barest minimum via these add-ons:

• Deposit Limits: Deposit limits help you to place restrictions on your daily, weekly, or monthly deposits.
• Loss Limits: This add-on places a cap on the amount you lose on a daily, weekly, or monthly basis.
• Wager Limits: This function allows you to set a limit on your wagering values each day, week, or month.
• Cooling-Off Limits: Players can set cooling-off limits for a specific timeline. When placed, you won't be able to deposit funds and receive site-related promotions. During cooling-off periods, however, you can make withdrawals.
• Self-Exclusion: Once you set a self-exclusion limit, your profile will be disabled and you'll be unable to deposit or withdraw funds. You'll also be excluded from FuturePlay's promotions for the duration of the self-exclusion timeline.
• Session Limits: This functionality limits the time you spend playing your favourite games. The restriction becomes active once set. When you hit your preset session limit, you'll be automatically logged out of your account.

To resolve gambling-related addictions, FuturePlay also recommends contacting these organisations:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

Customer Support

To get your issues resolved at FuturePlay, contact these channels:

• Live Chat: 24/7 availability
• Email: [email protected]

Using the live chat functionality for the first time, I realised that a chatbot was assigned to answer my queries. But after several generic replies from the bot, I decided to reach out to an actual representative. To do this, I sent the "Transfer Me" message and was immediately transferred to a customer support agent who gave detailed replies to my queries within minutes.

While the email route works, you might need to wait for six to 12 hours (sometimes, it takes the whole day) to receive befitting responses to your questions. As such, I recommend using the live chat feature for swift context on your nagging concerns.

The game's lobby at FuturePlay doubles as a treasure trove for NZ players seeking variety. This online casino hosts over 5,000 games across pokies, table games, and live dealer titles.

To give room for a clutter-free atmosphere, games at FuturePlay are divided into four unique segments — Slots, Crash Games, Live Dealer, and Table Games. If going through a category's thumbnails for a specific title seems strenuous for you, there's a Search function that displays related results after you key in words or letters; this add-on also allows you to filter games based on their software providers.

These are the major gaming sections available at FuturePlay Casino:

Table Games

If you're skilled enough to play the classic table games (Blackjack, online Roulette, Baccarat, and Poker) under the supervision of Random Number Generator (RNG), FuturePlay’s table games lobby should suit your needs to the "T."

Here are some table games I recommend:

• 21 Burn Blackjack
• Mini Roulette
• Mini Baccarat
• Ultimate Texas Hold'Em
• Casino Hold'Em

Pokies

If you fancy pokies, FuturePlay Casino has a truckload of titles available to you. Whether you seek Casual, MEGAWAYS, Jackpot, or Fruit-themed games, you'll find a suitable option. With FuturePlay's slot games coming from top software providers like Play'n GO, NetEnt, Pragmatic Play, Quickspin, and Wazdan, expect an exciting spinning adventure.

Here are some of the top slots I found at FuturePlay:

• Gates of Olympus 1000
• Big Bass Crash
• Rise of Olympus
• Hand of Anubis
• Sweet Alchemy
• Starburst

Live Dealer Games

If you crave an iGaming adventure similar to what you'd get at a brick-and-mortar casino, check out FuturePlay's Live Casino area. Besides hosting the classics, you can have a go at modernised Game Shows with immersive in-game mechanics.

Evolution Gaming and Pragmatic Play Live contribute the most to this segment. As such, you can expect high-quality and fair wagering at all times. Some live casino games that caught my fancy at FuturePlay include:

• Speed Blackjack
• Gold Vault Roulette
• Prosperity Trees Baccarat
• Russian Poker
• Gonzo's Treasure Map
• Treasure Island

Despite coming into the iGaming industry in 2023, FuturePlay is making waves among New Zealand players. Although there's no mobile application at the moment, the platform's web-based site is clutter-free, intuitive, and navigable. As such, you'll be able to seamlessly go through diverse menus and gaming categories, even if you prefer to play on mobile.

With over 5,000 games at FuturePlay, you can rest assured that you won't have a boring gambling adventure. What's more? Available titles come from the best software developers in the iGaming world. Therefore, you're guaranteed high-quality and immersive gameplay across the board.

Regarding payments, FuturePlay lives up to its naming with crypto-only transaction options that guarantee anonymity and speed.

Although FuturePlay might seem like the poster boy for the "best new NZ online casinos," I noticed a few drawbacks. The most notable among them is the 40x wagering requirement tied to the welcome offer's free spins. Although similar to what's obtainable at other iGaming destinations, regular players might find this playthrough a bit difficult to fulfil. If FuturePlay can review this policy and reduce it to suit newbies without deep pockets, it'll rank as one of the best sites available to wagering Kiwis and players around the world.