William Hill Casino Review

William Hill started as a land-based gambling outfit in the UK in 1934. However, in 1998, the brand ventured into the online casino scene. Now available in New Zealand, William Hill Casino shows NZ bettors why it has thrived so long in the gambling industry.

Knowing this brand’s reputation, I had high expectations while testing the website. Amazingly, William Hill exceeded most of them. The website UI makes an excellent first impression, offering the ideal blend between simplistic, interactive, and immersive.

I also liked how the casino caters to different gamblers with a game selection featuring bingo, slots, online casino live games, table games, and sports events. As for the question of legitimacy, a glance at the website's footer revealed an operating licence from the Malta Gaming Authority.

Of course, there were some downsides, but the positives significantly outweighed the negatives. Quickly, let's explore all there is to know about William Hill Casino.

When it comes to welcome bonuses and no deposit bonuses, online casinos don’t leave things to chance. Competition in the industry is quite stiff, and gamblers typically tilt towards brands offering the best online casino bonus incentives.

Considering these facts, I expected William Hill Casino to blow rival casinos out of the water with an irresistible welcome bonus. Sadly, that's not the case. William Hill's welcome bonus isn't the most appealing on the market and won't spark interest among many players.

However, it's still worth a try, especially if you fancy testing the casino's extensive game selection without risking your money. That said, here are some bonus terms to keep in mind if you eventually decide to claim the offer:

• The minimum first deposit for this bonus is NZ$10 
• You can only use the bonus amount on a small selection of games at the casino 
• Players can only win a maximum of NZ$1,000 using the new-player reward 
• You must wager the bonus 25x before withdrawing any associated winnings 
• The welcome offer has a seven-day validity

William Hill keeps things simple with its best online casino bonus terms and conditions. There aren't any pitfalls or unnecessary surprises. While some players might frown at the validity period, I don't think it's a significant red flag. The bonus isn't a hefty amount, and an average gambler will likely exhaust it within that time frame. 

William Hill Casino Live Casino Bonus

William Hill Casino doesn't offer a live dealer welcome bonus. Nonetheless, I found some eye-catching promotions on a few of the website's live casino games.

The Live Pit Boss Specials is a personal favourite. Players can double their winnings, claim cash rewards, and receive cashback when they play at any of the selected live roulette and blackjack tables at random times throughout the week.

Alternatively, you can claim your share of a $500 prize pool on the Adventures Beyond Wonderland Mystery Bonus Rounds promotion. Simply place a Straight Up Bet of at least NZ$1 when any of the ten bonus rounds activates between 5 PM and 3 AM daily. 

William Hill Casino Sports Bonus

Like the standard casino bonus, William Hill's welcome sports bonus won't excite many gamblers. The casino offers NZ$30 worth of free bets (split into two NZ$15 bets) if you place an NZ$10 wager on any event with at least 1.5 odds. You must use the promo code "TOP30" to claim this reward. 

William Hill Casino Bingo Bonus 

William Casino doesn't offer any bingo bonuses or promotions.

William Hill Casino VIP Programme

While welcome bonuses help online casinos reel in new players, VIP programmes reward consistent gamblers for their loyalty. Interestingly, they also offer players considering registering at a mobile casino a hint of how well the brand values its existing clientele.

Considering the crucial role a VIP programme plays, I was surprised to find out that William Hill doesn't have one. In an iGaming market as saturated as New Zealand, omissions like these can be why players dump one brand for the next.

While gamblers solely visit mobile casinos to play games, exploring your favourite slots and live dealer titles shouldn't be at the detriment of your digital safety. I often advise players to verify a casino's legitimacy before signing up.

Taking a cue from my rulebook, I checked William Hill's website for licencing information and found an MGA certification seal at the website footer. The operator also has a Gaming Fairness page with extensive information on its Random Number Generator (RNG). 

KYC Requirements

Signing up at William Hill Casino requires submitting your personal details. Beyond registration, the casino will collect other relevant data as you play games and use related services.

This information is necessary to verify your account, execute anti-money laundering checks, and personalise services to suit your preferences. Some of the details the casino will collect from you include:

• Name
• Telephone number
• IP address
• Home address
• Answers to security questions
• Your betting and gaming activity
• Information on source of funds 
• Information relating to Self-exclusion
• Your marketing preferences 

Data Protection & Safety 

Before submitting confidential data to William Hill Casino, I had to ensure the relevant security infrastructure was in place. The operator doesn't expressly mention the encryption technology on its website, although it guarantees that the available measures align with industry standards.

Of course, some players will likely find this claim unsatisfactory, especially with the limited details provided. On that note, I did some additional research and discovered that William Hill is the property of 888 Holdings – one of the world's leading casino and sports betting companies.

Mobile casinos under the 888 brand (including William Hill Casino) typically have in-depth safety infrastructure. Some of the security protocols available on these websites include:

• Secure network topology, such as intrusion prevention and firewall systems
• Encrypted communication
• Authentication and Access Control

These measures guarantee that players can expect comprehensive protection for all data collected by William Hill Casino. 

RNG & Fair Gaming 

William Hill Casino utilises a certified Random Number Generator on all its games (excluding live dealers). That said, the operator doesn't specify the agency responsible for testing and verifying its RNG. However, since it has a valid licence from the Malta Gaming Authority, it's expected that any certification will meet industry-standard requirements. 

Responsible Gambling

The best online casinos want you to have fun while playing games. However, they also want to ensure you stay on the safe side of gambling. How do they achieve this feat? By using extensive responsible gambling tools. For gamblers who’d like to keep a check on their betting activities, William Hill Casino offers the following measures:

• Product Blocking
• Short Time Out 
• Deposit Limits 
• Session Time Reminders 
• Self-exclusion 
• Account Closure

You'll also have access to the contact details of numerous counselling and support organisations, like BeGambleAware and Gambling Therapy. To locate these tools, click the Balance icon in the William Hill Casino app and select Account Controls. 

Customer Support

William Hill Casino doesn't offer much in terms of customer support. There's an FAQ page with in-depth guides and responses to common issues you'll encounter while using the website. However, for in-person assistance, the only available contact method is live chat. While the options are limited, William Hill gets some credit for providing support in multiple languages, including Spanish and Italian.

Gaming at William Hill Casino is as immersive and glitch-free as possible. At the top of your screen, you'll find tabs for all the popular categories – slots, poker, live dealers, and bingo games. Clicking on one segment also takes you to different mini-sections.

For instance, you'll find about six mini genres under the slot section, including Megaways, William Hill exclusives, fish-themed games, and fruit machines.

Beyond the top-tier categorisation, the casino curates games from the world's leading developers. Some software providers featured at William Hill Casino include Red Tiger, Microgaming, NetEnt, and Pragmatic Play. In the next few sections, I'll quickly take you through some of the individual lobbies at William Hill Casino: 

Table Games 

William Hill Casino table game lobby features classics like baccarat, blackjack, roulette, and poker. However, the titles aren't as extensive as the slot selection.

There are only about four baccarat games at the casino, while roulette fans will find only seven titles. The casino seems to focus on quality over quantity, with some notable fan favourites featured on its list. Here are some of my top picks:

• European Roulette
• American Roulette First Person 
• Blackjack Single Hand 
• Premium Multi-hand Blackjack
• Caribbean Stud Poker
• Casino Hold'em
• First Person Baccarat
• First-Person Lightning Baccarat

Pokies 

Slots at William Hill Casino cut across almost every known genre, including Megaways, drops and wins, and fish-themed games. The operator even throws some exclusive games into the mix. I also found an impressive array of jackpot slots, including progressive jackpots. Some of my top picks in this section include:

• Eye of Horus 
• Fishin' Frenzy: The Big Catch 
• Big Bass Bonanza
• Joker Rush: Cash Collect
• Fishin' Pots of Gold: Gold Blitz
• 9 Pots of Gold Megaways
• Ancient Fortunes: Poseidon Megaways
• Gonzo's Quest Megaways
• Bonus Fruits 

Live Dealer Games

William Hill Casino exceeds expectations by providing a near-perfect live dealer selection for Kiwis. The variety in this section is the major highlight. Live blackjack online is featured well here, as well as baccarat, roulette, game shows, and poker.

I'm a big fan of this lobby’s categorisation. International table games, virtual titles, and lightning-themed live dealers have dedicated segments, making it easy to filter through the options to find your favourites. Some of the exciting games I tried out in this section include:

• American Roulette
• Speed Baccarat Live 
• Crazy Coin Flip Live 
• Red Door Roulette Live 
• Funky Time Live 
• One Blackjack
• Lightning Dice 
• Lucky Ball Roulette
• Quantum Blackjack
• Lightning Blackjack 
• No Commission Speed Baccarat A

I like the fact that William Hill Casino doesn't focus too much on aesthetics. The website layout isn't one of the most colourful, but if you can get past the simplistic design, you'll find some high-quality gaming offerings. William Hill’s game selection is its most significant selling point, providing players with several of their favourite titles across different genres.

NZ gamblers have access to most of the popular deposit options, starting from a $10 minimum deposit. You can deposit and withdraw cash from your William Hill Casino account using Visa, Mastercard, Bank Transfers, Paysafecard, Skrill, Neteller, and ecoPayz.

Gamblers who enjoy wagering via a mobile app will also find the casino's Android and iOS casino apps to cater to their needs.

Of course, William Hill Casino didn't get everything right. The welcome bonus amount is significantly small compared to the competition, and customer service isn't as comprehensive as expected. However, those downsides pale compared to all the other positives at the casino.