There aren’t many online casinos that have been around as long as Spin Palace. This platform launched back in 2001 and is still going strong in New Zealand today. So I guess the big question is… how’s it holding up?
In this Spin Palace casino review, I’ll take you through what it’s really like to use the platform. Everything from the bonuses and promotions to the game selection and mobile experience. If you’re curious about the casino, then stick around.
Updated by Matt Bastock
Editor
Fact Checked by Owen Watters
Vice President


Priority access to new Games Global releases before other casinos

Loyalty programme that starts you with 2,500 points on sign-up

Deposit as little as $5 via selected payment methods
Casinos Expert Ratings
Real User Ratings

18+, New Customers Only, Play Responsibly, T&Cs apply.
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Spin Palace puts a lot of emphasis on its promotions. When I signed up, the site immediately highlighted its welcome offer, and from there, I noticed there were regular rotating promotions. The general process for claiming is simple: make a deposit, opt in to the deal, and you’re good to go. That said, the terms and conditions are quite strict. The standard wagering requirement is 35x, and some games count less towards clearing the bonus than others. So, while there are solid offers, you need to pay close attention to the fine print.
The welcome package is the big starting point. Spin Palace usually provides a matched deposit bonus, and during my time testing the site, I saw a 100% match up to NZ$100. I had to claim it within seven days of opening my account, otherwise the deal disappeared.
Bonuses here usually come with a 35x playthrough, which is in line with most casinos. Free spins bonuses have the same condition attached. Pokies count 100% toward clearing, but table games are much lower, and some don’t count at all. That means if you’re chasing a bonus, blackjack, baccarat, craps, and progressives aren’t going to help. To keep it simple, pokies are the quickest way to get through your wagering.
Minimum deposits are low, usually starting at $5 or $10 depending on the method you pick. That makes it easy to try the site without spending much. But like with many casinos, bonus withdrawals are capped. The casino limits you to a maximum of six times your first deposit when cashing out from bonus money, and anything beyond that is cut off. Luckily, progressive jackpot wins are excluded from this rule.
My tip? Stick with pokies from Games Global when you’re playing through a bonus. They contribute 100% toward wagering, and many have decent return to player (RTP) rates.
Outside of the welcome package, Spin Palace rotates through promotions on a daily, weekly, and seasonal basis. During my test, I saw free spins, reload bonuses, and credits that you could use on pokies or table games. One standout was the Mega Millionaire Wheel, which gave ten free spins a day with a shot at prize drops, including jackpots.
The key point is that offers don’t stay the same for long. If you like chasing promotions, you’ll probably enjoy this part of Spin Palace. Just remember that terms are always attached, and while most wagering is 35x, the exact details can change depending on the specific deal and your location.
Every new account at Spin Palace is automatically entered into the loyalty programme. Right after my first deposit, I was credited with 2,500 points and placed in the Bronze tier. From there, you work your way up through Silver, Gold, Platinum, Diamond, and the exclusive Privé level.
The system is straightforward. Wager real money, earn points, and redeem them for bonus credits. Five thousand points equal $5 in bonus funds. The loyalty system is tiered, and the higher you go, the more you get. Some games earn points quicker, which helps you move up faster.
Better levels bring better rewards, but don’t forget that points have a six-month expiry. So redeem them often instead of letting them sit unused.
Getting a bonus is one thing. Withdrawing winnings from it is another. Spin Palace Casino NZ makes you meet that 35x playthrough before you can touch bonus winnings, and if you play excluded games too soon, the casino reserves the right to void those winnings.
Deposits and withdrawals are fairly easy, and you can use the same methods for both. But the ease of actually getting money out depends on how you approach the bonus. If you stick to games that contribute 100% and play consistently, it’s doable. If you’re trying to clear it on blackjack or video poker, it’s going to take much longer. You may well not get there altogether.


The game library at Spin Palace is decent, with around 1,700 titles available at the time of this writing. The site is powered by Games Global (formerly Microgaming), Evolution, Pragmatic Play, and a handful of smaller studios. The lobby is neatly organised, and I found it simple to navigate between categories. Everything loads quickly, and the game screens look polished. No complaints, basically.
If you’re a fan of table games, Spin Palace gives you plenty of choice. Blackjack is the star here, with multiple versions including Classic Blackjack, European Blackjack, Switch, and Premier Blackjack with side bets like Lucky Lucky. There are also multi-hand tables if you want to up the pace.
Roulette comes in the usual forms like European, French, and American. There are also modern twists, such as 9 Masks of Fire Roulette, which mixes in slot features, and Sweep & Win Roulette, which adds prize draws. Baccarat and poker are also available in both standard and live versions.
Pokies make up the largest part of the games lobby at Spin Palace. I counted around 1,400 titles, ranging from old-school three-reel games to the best video pokies of the day. The library also includes progressive jackpots, must-win jackpots, and pokies tournaments for those who like a bit of competition.
Popular titles like 9 Masks of Fire, Amazing Link Zeus, and Candy Combo are all here. If you prefer quirky options, there are light-hearted games like Bling Bling Penguin Ice on the Beach. And of course, Mega Moolah is available, famous for its multi-million jackpots.
Because Spin Palace is a long-term partner of Games Global, it often gets new releases earlier than other casinos. That means you’ll sometimes see fresh titles here before they appear anywhere else.
The live casino is powered by Evolution, and it covers all the major table games. That’s blackjack, roulette, baccarat, and poker. The lobbies look clean and the streams run smoothly.
Game shows are also included. Titles like Deal or No Deal and other fast-paced formats give the section a different feel from just sitting at a classic table. The whole setup is professional, and while it doesn’t match the sheer size of some other platforms, the quality is right up there.


You won’t find a downloadable mobile app at Spin Palace, but the browser version works well on phones and tablets. I tested it on Chrome and Safari, and both ran smoothly. Menus are easy to use, and the games adapt to smaller screens without issue. To put it simply, I couldn’t fault a thing.
Just one tip. Keep your browser updated. I noticed older versions can lag, but with the latest update, it’s fast and stable.
One of the strongest elements of Spin Palace is its line-up of software partners. The main engine here is Games Global, which you might know under its old name Microgaming. This studio has been in the business for nearly three decades and has a reputation for creating some of the most popular pokies around. At Spin Palace, you get access to their entire catalogue, including over 600 games.
Beyond Games Global, you’ll find content from Evolution, Pragmatic Play, Red Tiger, Ezugi, and several boutique studios like Crazy Tooth Studio and Foxium. For live dealer fans, Evolution powers the whole section, which means crisp streams and polished gameplay.
Spin Palace supports a wide range of banking methods, from traditional cards to modern e-wallets. You can use Visa, Mastercard, Paysafecard, Skrill, Neteller, Neosurf, Google Pay, or even standard bank transfers.
Deposits are quick, and in most cases, your money appears instantly in your balance. And fans of low-deposit casinos will be happy here! The minimum deposit is NZ$5 for some methods, though others require $10. Withdrawals are equally smooth, and the casino generally processes them within 24 hours. The minimum withdrawal is $10–20, depending on method. The only missing piece is cryptocurrency, which isn’t supported here.
Creating an account at Spin Palace Casino is simple. It took me less than two minutes from start to finish. Here’s the process I followed:
When it comes to security, Spin Palace Casino checks all the right boxes. For starters, the platform's licensed by the Alderney Gambling Control Commission (licence number 155 C1) and run by Baytree Limited. Encryption is bank-grade, with 128-bit SSL protecting all data.
Game testing is handled by eCOGRA, one of the most trusted names in auditing. The casino also promotes responsible play, with tools for setting limits, cooling off, and self-excluding. I checked the deposit limit tool myself, and it worked instantly.
Before your first withdrawal, you’ll need to go through the KYC process (that’s Know Your Customer). All casinos do this. I’m not even sure why I’m telling you that, as you’ve probably done the process several times before.
Spin Palace asks you to upload the following documents:
I uploaded these documents through the cashier page. The approval came back within a day, after which I was able to withdraw without issues.
Spin Palace takes responsible play seriously and gives you several tools to stay in control. You can set daily, weekly, or monthly deposit limits. There’s the option to enable session reminders to track how long you’ve been playing or even apply cooling-off periods for short breaks. You can also permanently self-exclude if you need to step away for longer.
There are also links to professional support organisations in case gambling stops being fun and becomes a problem. I appreciated how easy all these tools were to activate. They’re right in the account menu rather than buried in the site. This is a clear signal that this platform takes player safety seriously. And it’s good to see.
You can reach the Spin Palace customer support team via live chat, which is available 24/7, or through email at [email protected]. There’s also a Help Centre where you’ll find quick answers to the most common questions you may have regarding this casino.
I tested the live chat myself and got connected to an agent within less than a minute. Compared to the top NZ online casinos I’ve used, Spin Palace’s customer support is certainly reliable, though I’d love to see a phone option in the future for those who prefer to talk directly.
Spin Palace has been running since 2001, which already makes it one of the most seasoned platforms in New Zealand. A new online casino this is not. That kind of longevity doesn’t happen by accident. The site balances a wide game library, generous promos, and solid support to keep things fresh even after two decades of operating.
The highlights for me include the well-balanced game selection powered by big-name studios like Games Global and Evolution. Then there’s the loyalty programme, which rewards you from the moment you make your first deposit. And finally, the overall stability of the platform (especially on mobile) is a big one too. During my time testing, I didn’t experience crashes or lag, which makes a big difference if you’re playing regularly.
Of course, no casino is perfect. The bonus terms are tough at times, especially if you pick the wrong games for wagering. The lack of a dedicated app is also noticeable, though the browser version works well. Even so, Spin Palace holds its own against modern competitors and still feels relevant today.
Thinking about giving it a go? I’d recommend opening an account and checking it out firsthand. Click the Play Now button on this page and you’ll be safely redirected to the casino.
How well Spin Palace has kept pace with newer casinos. A lot of older sites tend to look outdated or feel clunky. Spin Palace doesn’t. The lobby is exceptionally clean, and the mobile version runs smoothly.
The minimum deposit at Spin Palace starts at just NZ$5 with some payment methods, while others begin at $10. This is lower than many casinos and gives you the chance to jump in without putting too much on the line.
Withdrawals at Spin Palace are usually processed within 24 hours. Once approved, e-wallets like Skrill and Neteller are the fastest, paying out virtually instantly. Card and bank transfer withdrawals can take a little longer. Usually one to three business days.
Yes. Spin Palace uses 128-bit SSL encryption to protect your data and payments. On top of that, all games are tested and certified by eCOGRA to ensure fairness. The site has a clear and comprehensive Privacy Policy if you’d like to learn more about how they handle your data.
Absolutely. The casino is licensed by the Alderney Gambling Control Commission under licence number 155 C1 and has been operating since 2001. It’s owned by Baytree Limited, a well-known name in the online casino industry. I saw plenty of green flags for legitimacy during my time testing the platform.
The minimum you can withdraw is typically between NZ$10 and $20. It fluctuates slightly depending on the payment method you use for the withdrawal. If you prefer to prioritise speed, e-wallets are your best option. While cards and bank transfers are the slowest.
You can reach Spin Palace through live chat, which runs 24/7. I did this and always got a response within a minute or two. Alternatively, you can get in touch by emailing [email protected]. There’s also a detailed Help Centre where you’ll find answers to common questions.
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Matt Bastock is a Content SEO at Casinos.com. He has years of experience researching, writing and editing articles about sports and gaming, including the world of online casinos and sports betting. Matt enjoys playing many casino table games, especially poker and blackjack. He also loves watching professional sports, particularly English and European football, as well as US football, rugby and cricket.
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