GratoWin Casino entered the NZ iGaming scene in 2019. Although the brand may be relatively new, it has joined the rank of top online casinos due to its extensive top-tier offerings. Kiwis have access to 1,000+ games, including 700 pokies and 200 live dealers. 

A dedicated VIP club and multiple promotions also mean you can win endless rewards while gambling on this website. Additionally, GratoWin Casino provides comprehensive customer support via live chat, email, and a phone line to ensure a stress-free gaming experience. 

That said, we can't talk about online casinos without mentioning licencing. Fortunately, GratoWin Casino offers solid legitimacy reassurance with an iGaming licence from Antillephone N.V. 

Of course, there's more to iGaming websites than games, promotions, and licencing. We need to consider bonus terms, banking methods, and mobile app support before endorsing any iGaming platform. Does GratoWin Casino tick the boxes in these areas to earn our seal of approval? Let's find out! 

GratoWin Casino offers new players an opportunity to boost their initial deposits with an eye-catching welcome bonus. The casino's new-player reward also includes free spins to play on specified pokies. 

If you're a regular gambler, you already know these offers come with specific caveats. Quickly, here are the terms and conditions attached to GratoWin's welcome bonus: 

• The minimum deposit is $20.
• Players must enter the required promo code for each bonus during their deposit to claim the offer.
• The minimum deposit only applies to the bonus cash. You don't need to meet the deposit requirement to earn your welcome free spins. 
• Free spins will expire 24 hours after claiming them. 
• You cannot combine the welcome bonus with any other promotion on the website. 
• The welcome offer has a 35x wagering requirement. 
• You'll automatically lose the bonus and any associated winnings if you don't fulfil the wagering requirements within 30 days of claiming the offer. 
• Games contribute differently to the casino's wagering requirement.
• The welcome bonus was still active when we tested the website. However, GratoWin Casino can modify or terminate it at any time without notifying players. 

GratoWin Casino Live Casino Bonus 

Despite offering 200+ live dealer games, GratoWin Casino currently doesn't have live casino bonuses. 

GratoWin Casino Bingo Bonus 

Kiwis can enjoy a small selection of their favourite bingo games at GratoWin Casino. However, the website doesn't back up these titles with bingo bonuses. 

GratoWin Casino Sports Bonus 

Sports games and promotions are currently unavailable at GratoWin Casino. 

GratoWin Casino VIP Programme 

GratoWin Casino appreciates consistent players via a VIP programme filled with eye-catching rewards. As usual, players become club members and rise through the ranks based on accumulated loyalty points. 

At GratoWin Casino, you earn a point for every $10 wagered. When you reach the required points for the first VIP level, your personal account manager will contact you to welcome you to the club. That said, let's quickly break down the VIP rewards according to their respective tiers: 

GratoWin Casino provides iGaming services under a licence from Antillephone N.V. The casino also uses a QUINEL-certified Random Number Generator to ensure that gameplay processes and outcomes are fair.  

Know Your Customer Policies 

Like most mobile casinos, GratoWin Casino follows comprehensive KYC policies to verify player identities, prevent fraud and underage gambling, and tailor iGaming services to fit customer preferences. Based on these policies, the website collects the following specific details from gamblers:

• Personal information – first and last name, address, phone number, email, government-issued ID, credit card information, and other relevant financial data 
• Non-personal information – IP address, smartphone OS and browser details, and ISP information 

Data Protection and Privacy 

Safety concerns are always legitimate when it comes to established or new online casinos. After all, you're risking your money, personal details, and banking information online. 

Fortunately, GratoWin is GDPR-compliant and uses all the necessary safety measures to safeguard information on its platform. The website is SSL-secured, and all servers are protected by up-to-date firewall infrastructure. 

Responsible Gambling 

GratoWin Casino wants Kiwis to enjoy gambling within safe limits. As such, the website features several tools and tips to help you manage your gambling activities. Some of the available measures include: 

• Self-exclusion
• Daily, weekly, and monthly deposit limits
• Detailed account history to review your betting activities
• Responsible gambling guidelines and tips 

The website also provides a direct link to Gambling Anonymous for players with compulsive gambling who require professional help. 

Customer Support 

New Zealand-based gamblers can reach GratoWin's support team via:

• Live chat 
• Email via form
• Phone — +34911232389

The customer service department is also available 24/7, meaning you can access help anytime you need it throughout the week. There's also a detailed FAQ section with answers to common issues customers might encounter while using the website.

Customer support, licensing, and bonuses are all crucial considerations when choosing an online casino. However, gamblers primarily visit an iGaming platform to play games. GratoWin Casino understands this fact. As such, the website caters to the gaming needs of NZ's gambling fans with 1,000+ casino titles. 

Like most online casinos, pokies typically make up most of the numbers. At last count, you can play up to 700 pokies at GratoWin Casino, including progressive jackpots and Megaways. 

Kiwis also have access to 200+ live dealers and more than 20 table games. Additionally, scratchcards and bingo games are available for players who fancy these titles. Briefly, let's take an in-depth look at each of the individual game lobbies. 

Table Games 

With just around 20 games, the table section at GratoWin Casino pales in comparison to what's available at some of NZ's leading online casinos. However, while this section falls short in quantity, it still offers some high-quality and entertaining titles. Some of our favourites among the small selection of table games at GratoWin Casino include: 

• Baccarat First Person 
• Roulette First Person
• Lucky Blackjack
• Single Deck Blackjack
• European Roulette
• Jacks or Better
• Lightning Blackjack First Person 
• Joker Poker 

Pokies

GratoWin Casino has over 700 pokies, making it the lobby with the most titles on the website. The casino's pokie collection covers various themes, including progressive jackpots and Megaways. There's also a selection of new games for gamblers craving something different from the classics. Here are some top titles we discovered while exploring GratoWin's slot section:

• Lady of Fortune 
• Raging Rex
• Leprechaun Goes Wild 
• Big Bass Bonanza
• Big Bass Bonanza Megaways
• Buffalo King Megaways

Live Dealer Games  

GratoWin's live dealer section is significantly smaller than the pokie collection, but it still offers enough variety to keep Kiwis thrilled. The casino has 200+ live casino games, with all the usual options (blackjack, baccarat, roulette, and poker) available, making it one of the best live dealer casinos in New Zealand. Some top live dealer titles you can look forward to playing include: 

• Speed Roulette Live
• Speed Baccarat
• Dragon Tiger First Person 
• Mega Ball 100x First Person 
• Funky Time Live 
• Dice Duel 
• Speed Blackjack
• Dream Catcher First Person
• Extreme Texas Hold'em 
• Top Card First Person
• Wheel of Fortune 

GratoWin Casino features a modern and sleek interface that offers you the unique Vegas experience from your mobile phone screen. Website menus are easy to find, and pages load relatively quickly. 

As for games, the casino isn't as stacked as other leading platforms in New Zealand. However, 1,000+ titles aren't a letdown either. GratoWin Casino also earns some points for its rewarding VIP programme and comprehensive customer support. 

Furthermore, the website supports most of the popular payment methods, ensuring Kiwis won't struggle to fund their accounts or withdraw winnings. We were a bit disappointed by the absence of crypto payment options. Also, GratoWin Casino doesn't have a mobile app – a significant downside for players who fancy in-app wagering. That said, online casinos are typically subject to regular upgrades. As such, we have our fingers crossed that GratoWin Casino will roll out these omitted services soon.