Published and Updated by
Fact Checked by Expert
The 21 Casino welcome bonus is a great one. First of all, just for opening an account, new players will receive some free bonus no deposit spins on Book of Dead automatically upon registration. Then, make your first deposit and you will receive a match deposit bonus. There is no promo code required, all you have to do is sign up!
Just like all casino bonuses and promotions, there are some terms and conditions attached.
These are the important conditions to be aware of before you choose to avail of the 21 Casino welcome bonus. Others apply, and it’s always best to give them a once over.
At present, there is no live casino welcome bonus at 21 Casino. They do have an excellent selection of live dealer games, but they are not eligible for the welcome bonus. This may be something the casino looks to add at some point in the future. If they do, you’ll find it right here at Casinos.com.
21 Casino does not offer sports betting. Some online casinos have a sports betting product which is often just an add-on and not the focus of the site. 21 Casino is entirely focused on its world class casino offering.
At the time of review, 21 Casino does not offer a bingo product. Players can register and play some of the great table games, live dealer games and pokies.
As you would expect from a top online casino, there is a VIP program at 21 Casino. However, it is only available by special invite. We can only speculate that VIP players at 21 Casino get great benefits like a personal account manager, tailored casino bonuses and promotions, exclusive casino offers and more. The team at 21 Casino constantly review accounts and will reach out to any player who is eligible for VIP access.
If safety is a concern, then players at 21 Casino have nothing to be worried about. They are licensed by the Malta Gaming Authority (license number MGA/B2C/370/2017), so there are strict regulatory criteria the site must adhere to. As part of this, 21 Casino uses SSL encryption to keep all player data and payment information secure. All casino games also come from trusted software providers, whose games are built around a tested random number generator to ensure game fairness.
Responsible gaming is another priority for 21 Casino. There are a number of tools available in the My Account section on site to help players ensure their play remains fun. Deposit limits, reality checks, session time limits and account closure including self exclusion are all options which are available. These tools are explained in detail, along with plenty of other useful pointers, in the 21 Casino responsible gaming section on site.
For responsible gaming queries or help with anything else, the 21 Casino customer support team is always on hand. Live chat is available 24/7 via the Contact Us button on site. Alternatively, queries can be emailed to [email protected] and a response will be sent as soon as possible. We found the support team at 21 Casino to be very friendly, professional and most importantly, helpful.
With literally thousands of top casino games available, it’s safe to say 21 Casino has all its bases covered. There’s a great mix of online pokie machines, table games, video poker and live dealer games from a host of the best software providers in the industry.
Over 60 table games can be found in the 21 Casino lobby. This might not sound like an impressive figure, but it certainly compares well to what we’ve found at other online casinos. Roulette and blackjack casino NZ players will notice that online roulette and blackjack make up the majority of the table games on offer, with varieties like 10p Roulette always proving popular with players, along with a handful of titles from Switch Studios’ Vegas series.
21 Casino is one of the best online poker sites that offer a decent range of video poker here too, and the non-blackjack and roulette games really shine. 100 Bit Dice by 4ThePlayer and Relax Gaming’s Casino Solitaire are sure to be big hits.
21 Casino has over 2,500 video slots for New Zealanders to play for real money. These come courtesy of over 100 casino software providers.
The biggest studios like Play’n GO, NetEnt and Pragmatic Play provide some of the all-time best online NZ pokies like Book of Dead, Starburst and Sweet Bonanza. Lesser-known software providers like Alchemy Studios, Gold Coin Studios and Silverback give the catalogue at 21 Casino some serious depth. New pokies are added constantly and can be found under the ‘New Games’ tab in the lobby, so this impressive offering is only going to keep improving.
Jackpot Pokies is a separate tab in the 21 Casino lobby, and it’s home to over 200 progressive jackpot pokies as well as some fixed jackpot ones. The undoubted star of the show here is Mega Moolah, which has been very good to New Zealanders over the years, with wins of $10.1m and $6m in the last few years.
The live casino lobby at 21 Casino is a little misleading, in a good way. At first glance, there are 45 live dealer games to choose from, which would be adequate but not very impressive. However, some of the game tiles are actually a way in to the live Game Show or Live Roulette lobby, which is where you see the true extent of the tables on offer. The range of live dealer games is very strong, with game options and a range of stakes to suit all players.
21 Live Casino is powered by Evolution Gaming and Pragmatic Play – two of the premier real live casino online software providers around. Each player is sure to find their own favourite, but the ones that stood out in particular for us were Casino Hold’Em and Deal Or No Deal Live.
Whether it’s the black and gold colour scheme or the general layout of the site that grabs your attention, you can immediately see that this is a high quality casino. Much of the layout is similar to other online casinos, with categories including New Games, Top Games, Pokie Games, Jackpot Slots, Live Casino and Table Games, but it’s beyond that part that the user friendly aspects become clear.
The number of casino games on site is staggering. By displaying only a select few games at a time, the site maintains high loading speeds. Filtering options in the lobby allow players to find just the right game. For example, Slot Games, aka ‘pokies’ to a lot of us, game be filtered by feature, like Megaways, Buy Feature, Cluster Pays or Sticky Wilds, for example. Other ways of narrowing your search include filtering by provider or using the search function to look for a specific game.
Hovering over any game tile in the lobby will show the game’s information. Anything that’s available on the game will be displayed here, such as volatility, paylines and the software provider. It’s an easy site to navigate, with tons of information available. This excellent user experience and impressive site performance is the same on desktop and mobile devices. Even though there is no mobile app available, simply access the site via your mobile’s browser to join the action on the go.
We were a little disappointed to see NZD wasn’t available as an option during registration. The options which are there are USD, GBP, EUR, CAD, NOK and ZAR. There are five payment methods available to New Zealand players – Visa, Mastercard, Paysafecard, Neosurf and Skrill. A minimum deposit amount of $10 applies to all methods, while maximum deposits and withdrawal amounts will vary. Withdrawal times are pretty standard, taking 2-5 working days for cards and around 24 hours for e-wallets from our experience.
21 Casino ticks an awful lot of boxes and despite the fact that there are many New Zealand casinos and the competition is quite fierce, it still managed to establish its position as one of the market leaders. The small few negatives which exist are very easily forgiven and are massively outweighed by the huge positives the casino has in its favour, not least the generous welcome bonus for new players.
Matt Bastock is a Content SEO at Casinos.com. He has years of experience researching, writing and editing articles about sports and gaming, including the world of online casinos and sports betting. Matt enjoys playing many casino table games, especially poker and blackjack. He also loves watching professional sports, particularly English and European football, as well as US football, rugby and cricket.Read Full Bio
Withdrawals from 21 Casino are neither particularly slow or fast. Cashing out to a card or via bank transfer can take up to 5 working days, while e-wallet withdrawals are typically around 24 hours. This is a guide on the maximum time it can take. On average, it takes a little less than these times.
Yes, 21 Casino is very fair. The casino has games from over 100 top online casino software providers. All games on site have a tested random number generator powering them, to ensure games pay out at a consistent rate, which is different for each game.
21 Casino is a safe online casino. The site uses SSL encryption technology. This ensures that any data or information which is passed through the site is kept entirely safe and cannot be accessed by external parties. This goes for personal data and payment information too.
21 Casino is legit. From the moment you land in the casino lobby, it feels like a high quality online casino. That’s because it is. They have been in business for a number of years and this licensed casino has been going from strength to strength since its launch back in 2015.
Some countries in the world have different regulations for its various regions when it comes to online gambling. In New Zealand, these laws are set at a national level. As such, players all across New Zealand can register and play for real money at 21 Casino.
21 Casino is owned and managed by White Hat Gaming Limited, who are responsible for some of the other top online casinos around. Their registered address, like many online gaming companies, is in Malta - 85 St John Street, Valletta, VLT1165.
Need Expert Help? Ask a Question and one of our in-house experts will get back to you...