21 Casino Bonuses and Promotions

White Hat Gaming Limited is a top-end interactive gaming platform that provides scalable, secure and flexible modular Sportsbook and Casino Player Account Management. 

It is also an online casino operator with more than thirty-five sites in its portfolio. Most of these rank super high on most players’ lists due to their game diversity and best casino bonus offers. 

However, concerning the latter aspect, 21 Casino does not excel in it. It only has one promotion listed on its promo page, which is a casino welcome bonus. 

Welcome Bonus

Many will find this disappointing and uncharacteristic for a White Hat Gaming platform. Nevertheless, while it's no free bonus with no deposit, the welcome bonus in question is an enticing one featuring acceptable terms.

New customers have to be over eighteen and not live in Great Britain to claim 21 Casino bonuses and promotions. The min deposit required to snag this deal is €10, and it comes with an x35 wagering requirement attached of the bonus amount, which is par for the course in the sector, no bonus code is required as the offer is opt-in. 

You can request a withdrawal before you complete the deal’s rollover. But if you do, you will forfeit your deposit bonus funds. 

21 Casino gives you thirty days to meet its wagering requirements, and know that deposits made through Neteller and Skrill are not eligible for bonus funds. Any winnings attained via Skrill and Neteller bonus deposits will get confiscated.

Only slots contribute 100% towards bonus requirement completion. There is a list of exempt reel-spinners that contribute nothing, a few spinners that do so with 20%. 

Table games have a 10% contribution rate, video poker 5%, and lottery-style options do so with 100%. Progressive jackpot games contribute nothing toward rollover fulfilment. 

Know that bonus spins not used within ten days of getting credited expire. The site will remove them from your account.

21 Casino Live Casino Bonus

The standard 21 Casino bonus terms and conditions page does not mention live dealer games. They do not have a field in the game bonus contribution chart. 

Hence, we must assume they fall under the Other Games categorisation and contribute nothing. The registration deal also does not mention them, so you cannot use promo funds on live casino games here. 

In other words, playing them will not help you fulfil any bonus wagering requirement at 21 Casino. Thus, technically, there is no live casino bonus here.

21 Casino Bingo Bonus

Given that keno and scratch cards have a 100% game contribution rate, we expect the same to apply to bingo and all other lotto-like products at 21 Casino. There is no dedicated bingo bonus here, but the welcome one is valid for lottery games. Consequently, in a sense, it can qualify as a bingo promotion.

21 Casino Loyalty Programme

21 Casino does not advertise a VIP programme or any loyalty system that rewards regular play. We reached out to the site’s staff and asked them if they had such a scheme in place. They said yes. 

According to the customer support representative we spoke to, 21 Casino’s management frequently audits player accounts, and they send out invites to those who meet their secretive criteria to become VIPs. 

We tried probing the 21 Casino representative regarding the perks that VIPs get here, but he was not very cooperative and told us that he could not disclose that info at this time. 

We must play here for a while, and if we qualify for VIP status, we will get such an invite and discover the benefits of earning this honour.

In truth, given the lack of more than one online casino bonus and non-gaming betting options here, 21 Casino’s appeal primarily hinges on its game library. 

Thankfully, it is super diverse and competitive with other high-quality gambling sites on the market. Below, we explore its main three product categories.

Fifty-eight software table games grace 21 Casino’s game lobby. These come from the best software providers like NetEnt, Relax Gaming, Evolution, Slingo Originals, Iron Dog, Golden Rock Studios, Microgaming, Switch, Play’n Go, and Felt. 

There is even a dice game called 100 Bit Dice among these from 4 The Player. A bummer is that you cannot test-run games on this site. You can only make real money bets, which we were not overly happy about. 

Terrific RNG table picks we would recommend from this selection of fifty-plus are First Person Dragon Tiger, Switch’s Atlantic City Blackjack, and European Roulette Gold Series from Microgaming.

Slots

Naturally, slot games dominate the 21 Casino game page. There must be a few thousand reel-spinners here divided into multiple game categories. 

There are free slots demo games to get newcomers started. Then there are Megaways titles, plus ones that feature sticky Wilds, cluster-pay games, reel-spinners with a bonus buy option, and an option for jackpot slot. 

Concerning mega-prize reel-spinning picks, one hundred and forty-eight such products live on this site. Yes, multiple Mega Moolah variations are present, and so are games like Wheel of Wishes and Eye of Horus. 

21 Casino works with a staggering one hundred and twenty slot providers. That list features industry giants such as RTG, NetEnt, Microgaming, Blueprint Gaming, IGT, Wazdan and many others.

21 Casino Live Dealer Games 

Evolution Gaming, Ezugi and Pragmatic Play Live take care of the streaming dealer fun on this platform. Pragmatic has exclusive live casino games, such as live blackjack, baccarat, and roulette lobbies here. 

While, Evolution Gaming supplies multiple casino poker variants, plus the company’s signature live presenter options. Ezugi is responsible for the Indian card action at 21 Casino. 

In fairness, this section of the platform does not qualify as one of the most extensive and varied ones we’ve stumbled across. Yet, it is still above average.

⭐ 21 Casino’s Star Game

I’m going to be a little contrarian here and pick Starburst as the star game for 21 Casino. I think a lot of people may be looking at Book of Dead because it has free spins attached to the welcome offer. 

Starburst has an above-average RTP, but I just can't turn down the expanding wilds feature, which can net a maximum 5,000x prize.

21 Casino has a desktop app, but it does not feature one for smartphone play. That is not a massive issue as the casino on mobile website works well enough. It provides access to the entire 21 Casino game library and offers some fast load times.

I found lots more of my favourites, as 21 Casino has over 130 game providers. One of the features I found very useful when searching for games was the ability to scroll through every single game provider in alphabetical order. 

I hope I’m not alone with this one, but a lot of the time I forget which game provider makes which slot. So, it's nice being able to click on providers like NetEnt, NetGen Gaming, and Play‘n GO to find the games I like. 

I’m sure most readers are familiar with NetEnt as it’s one of the most popular game providers. A game from its catalogue that caught my eye was Neon Staxx. The neon 80s theme isn’t exactly my cup of tea, but the 96.9% RTP certainly is, and I’m sure a lot of other players think the same. 

Some of the payment methods available at 21 Casino include:

• Visa
• Mastercard
• Maestro
• PayPal
• Apple Pay
• Paysafecard
• Neteller
• Skrill
• NeoSurf
• Trustly Instant Bank Transfer

As you can see 21 Casino covers all the bases when it comes to payment options. The minimum deposit is pretty standard at €10. The minimum withdrawal is also €10, which betters a lot of the other options out there on the market.

All deposits are instant, while withdrawals will be pending for 1-2 days before the normal processing time will be released. I use a Visa Card, for example, which normally takes around 72 hours to reach my account.

Just something to note is that you can only withdraw using the same payment method you used to deposit, except for NeoSurf which you cannot withdraw to. 

How to Sign Up and Deposit

If you like the look of 21 Casino, you are only a few clicks away from setting up an account:

• Use our link to go to the casino’s homepage. 
• Create your logins, such as your username and password, and accept the terms and conditions.
• Next, you’ll just need to fill out the personal detail sections with the usual name, address, phone number, etc.
• Then all that’s left to do is deposit, claim your welcome bonus, and start playing! 
• You’ll have to verify your account before your first withdrawal which is standard for any decent casino.

21 Casino has two gaming licences. One from the UK Gambling Commission (account number 52894), valid for British players, and another from the Malta Gaming Authority (license number MGA/B2C/370/2017) applicable to gamblers in all other allowed jurisdictions.

The platform works with eCOGRA, the renowned fairness testing agency specialising in the inspection and certification of online gambling software. However, 21 Casino primarily utilises it for alternative dispute resolution.

The encryption used by this site is of the 2,048 Bits (RSA) variety, a step above what most competitors implement. 21 Casino’s security certificate has gotten issued by Amazon. 

All disputes stemming from gamblers' use of 21 Casino’s services will get handled by the courts of Malta if they cannot get resolved privately between White Hat Gaming and its users.

The privacy policy here is pretty decent, and it lists a Data Protection Officer that can get contacted directly. Since this site operates internationally, it may be necessary for your data to get transferred over to countries outside the EU. 

The data protection laws of these regions are often not as comprehensive as those in the EU. In such cases, the platform will enforce the European Commission Decision 2010/87/EU to guarantee adequate data protection.

How to Prove Your Identity

By opening an account with Casino 21 you agree to certain KYC verification steps that are in place to help protect you. One of those is proving your identity and you will be asked to do this the first time you wish to withdraw from the casino.

To prove my identity I needed to supply them with government-issued ID such as a passport or driving licence. 

They also require proof of address, which must be an official document and valid for at  least three months. Bank statements and utility bills are the best options here.

Responsible Gambling

21 Casino is big into promoting responsible gambling, and it does this by letting players set deposit and session limits and activate a time-out period. Also, this site has an option that permits you to set hourly reminders that can stop you from overindulging in playing casino games.

The help options here are live chat and email. Responses through these should arrive fairly quickly. In our experience, asking for assistance through the live chat window yielded a reply within five minutes, and we got an email back from the 21 Casino support staff in an hour or so. 

Unfortunately, there is no FAQ page here, meaning you cannot attempt to resolve your issues by yourself.

Established in 2015, 21 Casino is one of White Hat Gaming’s more famous platforms. Its interface is available in seven languages, and the site accepts various fiat credit/debit cards and e-wallets. The instant casino online payment method Trusty is also on hand for those who wish to make deposits through their online bank account on this site.

All in all, we must say that this is a simple online casino. It does not supply a wealth of promotions or welcome bonuses, and mainly focuses on its game selection, stacked with titles from more than a hundred and twenty game developers. 

Aside from the product portfolio on hand here, 21 Casino rests on its impeccable reputation and proven track record of always paying out wins to lure new players in.

Sure there are more bonus-rich new casinos online, and ones that also incorporate sports betting. Nonetheless, few have the brand recognition and dependability that 21 Casino delivers.

What Surprised Us

Probably not what most players would have on top of their list, but I loved how easy 21 Casino is to navigate. It's so easy to find your favourite providers, games, and anything else you may need. 

Their customer service was also excellent. I was put through to an agent in less than 30 seconds and they answered all my questions and were very polite.

Now to the nitty gritty. 21 Casino is all about quality over quantity, and, to be honest, I really appreciate this when it comes to video slots. Only the best and brightest make it onto their casino floor.

One negative I found is that the welcome bonus is pretty poor. An average first deposit bonus and a few  free spins left me wanting a little more.