Zoome Casino Bonus and Review

Jump to Section

Zoome Casino has an impressive bonus section. There's a great multi-part welcome bonus followed by plenty of promos to keep around for. In fact, you've got options. Bonuses are clearly a part of the package at Zoome. 

I thought it was nice to see bonuses tailored to suit different budgets. But the standard three day turnaround for using the promo and meeting wagering requirements it's... harsh. I'll get into that a little more later. In the meantime, I'll run through some specific promos I found. Remember these are updated all the time, so you may well get something different at Zoome.

Welcome Package

Zoome Casino tends to give a welcome package rather than one solitary welcome bonus. This is a great way to explore the game catalogue more thoroughly, and it does keep the fun coming. Typically, your bonus will come in three parts, with each being a deposit match bonus and a bundle of free spins.

The percentage match tends to vary across each of the three deposits and you’ll usually be able to use the free spins on different titles. It felt great not to be confined to one slot game of the casino's choosing. All in all, it's a good operning gambit from Zoome. 

Reload Bonus 

Zoome Casino offers reload bonuses on specific days of the week. These tend to vary from a 40% up to a 70% match (so a bit smaller than the welcome bonus). They sometimes thrown in a few free spins too. 

Reload bonuses almost always require a promo code, which you can find on the promotions page. You’ll also typically need to make a larger deposit to qualify. It's usually around $45. 

Cashback Bonus

Zoome Casino offers a weekly cashback bonus which varies in percentage depending on the level of the loyalty program that you’ve reached. This comes with a slightly cheeky 5x wagering requirement and a pretty complex formula to work out what you’ve earned. It's:

Spent Amount = (Deposits - Balance - Cashouts) x Cashback Level

For me, this is a pretty confusing way of going about it. Using the usual formula of your net losses might make it easier to claim, Or just understand, even! The very best cashback casino bonuses keep it simple. Zoome, take note.

Free Spins

You’ll sometimes be able to grab free spins on certain weekdays if you make a deposit to your account. The amount you can claim is directly proportional to how much you deposit, with the maximum typically on offer at around 150 spins. There's no obvious rhyme or reason to these giveaways. But they do sweeten the deal if you stick around at Zoome.

Loyalty Program

Everybody is automatically enrolled into the Zoome Loyalty Program as soon as they sign up. It has 10 levels with increasingly impressive perks. To rise up the levels, you need to wager on slot games with real money. For every $30 you wager, you gain one Comp Point. Comp Points can then be used to bag various prizes and advantages. 

It's all pretty standard. Is it the best loyalty program I've ever seen? No. Is it worthwhile engaing with? Yes. 

Bonus Withdrawal Difficulty

Now to crash the party. Zoome Casino has some bonus terms that sit right around average. And then there are others that are on the mean side. In general, consider how quickly you can complete the wagering requirement very carefully. Only having three days is not a long time!

• Wagering Requirements: These are typically 40x which are right on average.
• Game Contributions: This is one area where I thought Zoome Casino could do better. Slots typically count 100%, but table games only count 5% and everything else doesn’t count at all.
• Validity Period: Zoome Casino has a very tight window of just three days to use your bonus and complete wagering.

Confused about wagering contributions? Go to the category called Bonus Wagering in the game catalogue. All of these titles count towards wagering.

Astonishingly, there are north of 11,000 games in the Zoome Casino library. If that's not enough to impress you then I may as well quit now. Most of these are in the slots section, but there’s an impressive live casino library too. It's only a shame that RNG table games are a touch forgotten, as it's often the case these days.

Looking to the lobby, the filtering options are excellent. Use the tabs to choose whether to play popular games in Canada, new games to the site, or focus on titles that contribute to bonus wagering.

Table Games

On first glance, the table games catalogue appears to be massive, with more than 650 titles. However, a lot of these are actually live casino games. In reality, there are closer to 60 RNG table games. These are spread largely across blackjack and roulette, but you’ll find a handful of video poker options, and baccarat too. 

Slots

Slots make up the bulk of the Zoome Casino catalogue - somewhere around the 9,000 titles mark. The site helpfully divides this mass of games into categories like New, Recommended, Top in Canada, Buy Bonus, Jackpot Games, and plenty more. It’s nice to see such attention paid to filtering. This effort really helps you to find what you’re looking for more quickly. 

This truly mammoth catalogue features games from around 80 providers. There are lots of well known studios with popular titles like:

• Buffalo King Megaways by Pragmatic Play. The Megaways mechanic comes together with the ultimate icon of the American wilderness.
• The Elvis Frog Series by BGaming. This quirky amphibian is the subject of a handful of BGaming slots. You’ll find options for favourite mechanics like Hold&Win and Megaways.
• Big Bass Series by Pragmatic Play. One of the most popular slot series out there, with more than a dozen different fishing-based adventures.

Live Casino Games

The live casino catalogue is particularly well filtered, with options for roulette, blackjack, baccarat, and game shows. The rest, you’ll need to type in the search bar to find. or you can scroll through the main live dealer category. In total, there are about 1,500 live games at the moment - though they’re adding more all the time. I've not seen many online live casinos bigger than this.

There is a good spread of providers in the live casino catalogue. Mainly Pragmatic Live, but also Iconic21, Live88, and One Touch. So lack of variety shouldn't be an issue.

Zoome offers a great mobile experience with a browser site that appears to have been built with mobile in mind. It’s easy to find your way around and you’ve got access to all the same games as on desktop.

They do mention having an ‘app’ on their website, but it’s just the option to add the mobile site to your display (kind of like an app). You can do this for easy access, but it’s just a shortcut, not a true app.

Zoome Casino partners with around 80 software providers including some big names. Here's a taster of what to expect:

• BetSoft: This provider is most famous for its slots and RNG table games. Favourites in this catalogue include Big Catch Hold & Win, and Coins of Ra.
• Pragmatic Live: This titan makes up the bulk of the live casino catalogue, with classic favourites across all genres, as well as more inventive titles like Fortune Roulette, Vietnam Baccarat, and Football Blitz Top Card.
• Yggdrasil: With their instantly recognizable style, you’ll find favourites like Vikings Go to Valhalla, Vikings Go Wild, and Valley of the Dead in the Zoome Casino catalogue.

Zoome Casino has both fiat and cryptocurrency payment options, making it a good choice for a really broad range of us. It offers pretty low minimum deposit and withdrawal limits, with very high (or indeed no) maximum deposit for cryptocurrency. But these do vary by payment method, so you'll want to do your research. Using an e-wallet will see you get deposits from $20 and withdrawals from $30. But some cryptocurrencies are set way higher.

Another thing to watch out for are withdrawal limits. These could spell frustration if you have any large wins.

One of the very best things about Zoome is withdrawal speeds. It's one of the fastest payout online casinos around. They process most withdrawal requests as good as instantly. This cuts one, two, even three days off the wait you'll find at other casinos. For e-wallets and crypto, that could mean minutes between a withdrawal request and getting your money. Bank cards and transfers still take a touch longer, but Zoome is still fast by comparison to other sites.

How to Sign Up and Deposit

Signing up to Zoome Casino is super straightforward with just a couple of steps. Here’s a guide to walk you through it.

• Hit Play Now on this page. It takes you straight to Zoome and brings the bonus with you.
• Fill out the form. Enter your email address, your desired password, your preferred currency and tick both boxes if you’d like to receive marketing emails.
• Share some essential info. Enter your first name, last name, and date of birth. Finally, your full residential address, mobile number, and click to confirm.
• Be invited to make a deposit straight away. Choose your payment provider and remember to make the minimum qualifying deposit if you want to claim a welcome bonus.

Customer Safety

Safety is paramount. If I have any doubts about the security and legitimacy of a site, I call it quits. Thankfully, I had no concerns like these at Zoome.

Zoome Casino has a full license from the Curacao Gaming Control Board, number OGL/2023/174/0082. It’s owned by Dama NV, who operate dozens of other casino sites in Canada.

It partners with trusted payment providers and has an easy to complete KYC process. It uses SSL encryption on all of its transactions and proudly displays positive reviews in its footer. Check these out for yourself.

How to Prove Your Identity

To make the most of those instant withdrawals, it’s important to verify your identity as soon as possible. It's normal for a casino to demand this of you. It's all part of their licensing obligations. 

Head to your profile and scroll through until you see the ‘Verify’ tab. Click this and you’ll be invited to share a government issued ID, take a selfie, and share a utility bill. You may also be asked for proof of payment. 

The casino should review your documents and approve you within a day or two. From there, you're good to play with no interuptions. 

Responsible Gambling

Zoome Casino has a really strong responsible gambling section. There are all kinds of tools that you can use including lots of helpful limits that are mostly automated. They also provide links to external organizations on their Responsible Gambling page. Some of the tools available here include:

• Deposit Limits: cap how much you deposit by day, week, or month.
• Loss Limits: control how much you can lose by day, week, or month.
• Wager Limits: limit on how much you can wager by day, week, or month.
• Cool Offs: prevent yourself from accessing Zoome Casino for a specified period.
• Session Limits: limit the amount of time you can spend gambling from 6 to 1,000,000 minutes.
• Self Exclusion: deactivate your account for a set period of time, including permanently. 

All of these options can be set manually in your account settings. You can also choose to self exclude by sending an email to support@zoome.casino

Zoome Casino has excellent customer support, I felt. Their live chat is the easiest way to contact them as it’s open 24 hours a day, 7 days a week. It’s manned by helpful (human!) staff and you’ll get a response within five to ten minutes, even at peak times.

If time isn’t an issue then you can send an email to support@casino.zoome for a reply within around 24 hours. Alternatively, you can even send a message to their Whatsapp by clicking on the ‘Help’ button.

Having three (constantly manned) ways to get in contact goes above and beyond in my eyes. So in this respect, they couldn’t do much better.

Zoome Review in Summary

Zoome Casino is a solid choice. For anyone looking not just for quantity of games, but quality too. The slots selection is particularly strong. But it was great to see a live casino catalogue with so much choice that didn’t rely exclusively on the studio Evolution. It’s a bit of a shame about the filtering of the table game section, but other than that, it was a breeze making my way through the catalogue.

My only other major gripe is with the shorter than average turn around time on bonuses. For many players three days won’t be enough time to take advantage of bonuses to the full amount. However, it’s nice to see a site being so transparent about which games contribute to wagering requirements. With faultless customer support, near-instant withdrawals, and an outstanding selection of responsible gambling tools, this site clearly puts the customer experience first.

What Surprised Me

It was great to see the option to filter for games that would contribute towards the bonus wagering. So often these terms are hidden away and it’s difficult to find a list of games, let alone work out where they are in the catalogue. This category makes the whole process much simpler.