Verified by Owen Watters
Great welcome bonuses depending on location
Large selection of casino games even compared to competitors
Great customer service with fast response times
The welcome offer at Crystal Slots is a simple match bonus, but the maximum amount is truly jaw-dropping and can potentially include free spins. The catch is that you have to spin the special Bonus Wheel in order to determine what your Crystal Slots bonus percentage and maximum bonus funds will be. Hopefully, you get the biggest one, but even the smaller ones are pretty good. There is, unfortunately, a one in nine chance that you won’t get a deposit bonus at all, which is uncommon for many casinos with free spins.
The wagering requirements at Crystal Slots are a little high, at x65, but it’s worth it for this amazing welcome offer. A few other terms and conditions to be aware of are that the maximum bonus conversion is equal to your lifetime deposits up to $250 and that the minimum deposit to claim your offer is $10.
You will certainly find a promotion among the best casino bonuses online that suits you within their array of different offers such as Happy Hours, Collect Trophies, weekly and monthly prizes, and many more.
Before claiming your welcome bonus at Crystal Slots, it’s important to be aware that live dealer games do not contribute towards wagering requirements. As the wagering requirements are high, at x65, it may be difficult to meet them if you’re not a keen slots player but more of a live casino one, so it’s something to keep in mind. In general, most promotions at Crystal Slots will be deposit match bonuses and free spins, which isn’t ideal if you prefer playing at the best online live casinos.
If the name didn’t give it away already, Crystal Slots is more focused on casino games, so at the moment, it doesn’t have a sportsbook offering. We can’t see it adding one in the near future, but if it does, you’ll be able to read all about it here.
Crystal Slots has a good number of bingo rooms, so we were a little surprised to see that it doesn’t offer a special promotion for bingo players. While you can claim the overall welcome bonus, bingo games don’t contribute towards wagering requirements, so if online bingo is your main focus, you’ll struggle to reach them.
There are a few unique promotions for bingo players though, which you’ll find in the promotions section. These include your share of six-figure prize pools to be won every single month.
At the moment, Crystal Slots doesn’t have a formal VIP program, but that’s not much of a drawback as there are still lots of opportunities for promotions. For example, you can collect trophies that earn you spins on the Mega Wheel, and then, in turn, you’ll have a chance to win yourself some extra bonuses.
Crystal Slots is operated by Jumpman Gaming Limited, a company which you may be familiar with if you know a bit about online casinos - it operates a number of other major brands and has many years of experience in the industry, providing some of the best online casinos. Crystal Slots is licensed by the Alderney Gambling Control Commission.
In order to verify your account, you’ll be asked to upload a few documents directly to the site ahead of your first withdrawal. This is done via a secure link, and there are thorough instructions given, so it’s as easy as can be. Speaking of security, Crystal Slots is GoDaddy verified and secured, so you know that your personal data is safe. The games at Crystal Slots have been tested and approved by SQS, which is a body that verifies that online casino games are totally fair.
You can reach the responsible gambling section via the footer of the site, and this should be your first port of call for information on controlling your spending. Here you can find out about external help, take a quick self-assessment, or read about the tools that Crystal Slots provides. These include setting deposit limits, taking a break, or self-excluding for a certain period of time. You can manage all of these features yourself without having to get in touch with support.
Unfortunately, there’s no customer support live chat at Crystal Slots, which is a little bit inconvenient. However, you’ll get support within two days at the very most if you send them an email. You can also contact customer support via their Facebook page. For most common queries, you should be able to find the answer yourself in the FAQs section, which covers topics like deposits, withdrawals and bonuses.
Crystal Slots really includes a little bit of everything in their game selection. While the majority of the games here are online slots, there are also live dealer games, classic table games, and a range of fun scratchcards. We were also pleasantly surprised to see seven bingo rooms, many of which consistently host more than 100 players, so this is a hugely popular option.
The table games section at Crystal Slots is exactly what you would expect from one of the top online roulette casinos. It consists mainly of live dealer games, but there are a few options outside of the live casino. These include a few Blackjack variations that you would commonly find at best blackjack casinos online, like European Blackjack and Vegas Downtown Blackjack. On top of this, there is also Roulette and Solitaire.
With well over 1,000 slots to choose from, including some progressive jackpot titles, you’re certainly spoiled for choice at Crystal Slots. There’s an option to add your own top games to the “My Faves” section for easy access, which definitely comes in handy.
As slot game providers tend to add new titles regularly, and as Crystal Slots features games from so many providers, you’re sure to find new favourites all the time. Some of the latest additions at the moment include Aztec Falls, Arctic Fruits and Wolf Power Megaways. There are also popular games like Bigger Bass Bonanza, Fluffy Favourites, and of course, the ever-popular Starburst.
With lots of themes like animals, ancient Egypt and adventure, there sure is something for everyone at Crystal Slots.
The live dealer games at Crystal Slots fall under the table games category, so to see all of the live dealer tables, you should open up the lobby for the provider (Pragmatic Play). Here you’ll find Live Blackjack, Baccarat and Live Roulette (all played at multiple tables), as well as some fun gameshows like Sweet Bonanza Candyland and Mega Wheel. The gameplay is super high quality, coming to you in full HD. The friendly and professional live dealers make it an all-round great experience for those looking to play live blackjack in Canada.
While Crystal Slots is a bit light on promotions for live casino players, you can take full advantage of Pragmatic Play’s exciting offers, which run across the whole network. These include daily five-figure prize pools when you play qualifying games.
Crystal Slots is all about the gameplay and the game variety, so if that’s your main reason for playing, this is a great place to do it. With games from providers like Pragmatic Play, Big Time Gaming, Eyecon, and Blueprint Gaming, you can expect both quality and variety.
The design and styling of the site look a little old-fashioned and not extremely premium, but that doesn’t take away from the overall experience. We really like the concept of the Mega Wheel, which allows you to win bonuses every time you spin. You’ll earn your spins by collecting “trophies” based on your play, which is a great way to show that Crystal Slots really values players.
If you’re playing on mobile, you shouldn’t be surprised to find out that there aren’t mobile casino apps. As the majority of slot games are built using HTML5, they are fully optimized for mobile, so it’s as simple as using your usual browser on your iOS or Android device to play. You can make use of the same desktop features, like spinning the Mega Wheel, even on your smaller screen. For convenience, you can save a shortcut to your home screen so that you don’t need to open up your browser every time you want to play mobile slots.
The range of payment methods for Canadians is a little limited – you can either use Interac or a bank card. This shouldn’t be an issue, however, as most Canadians opt to use Interac anyway for convenience. The minimum deposit amount is just $5, which is rare to see at an online casino, but the maximum deposit amount is also low, at $100. There are also fees of $2.50 charged on every withdrawal.
Overall, we would say that Crystal Slots is a good online casino experience. While it wouldn’t be one to rival the biggest names in the business, it’s still very much worth playing here, especially for the great game selection and the unique approach to bonuses and offers.
Natasha Alessandrello is a Senior Editor in the Casinos.com content team. She began her career as a Features Writer for several weekly and monthly magazines, and has a decade’s worth of experience in writing, researching and editing casino content. She is interested in all equine sports, and enjoys blackjack and the occasional game of poker.
Crystal Slots aims to ensure that all withdrawals appear in your account within 1 - 5 working days. You can expect bank card payments to be on the latter end of the scale, while Interact payments tend to be much quicker in only a day or two.
The games at Crystal Slots have been SQS verified, which means that they have been tested and approved for fairness. Slot games use Random Number Generator (RNG) technology, which ensures that every spin has the same chance of winning and that results are random.
The Crystal Slots website is GoDaddy verified, which means that it’s safe and secure, and your personal data is protected. Data is also very well protected in line with the laws of Alderney, where Crystal Slots holds its current license.
Crystal Slots is part of Jumpman Gaming, a group that consists of almost 200 different online casinos. This, combined with the fact that they hold a full online casino license, means that you can rest assured that this is a legit place to play.
The license that Crystal Slots holds from the Alderney Gambling Control Commission allows it to offer online casino services to players throughout most of Canada, however, should it want to expand to Ontario, it will need to get the Alcohol and Gaming Commission of Ontario license.
Crystal Slots is operated by a company called Jumpman Gaming Limited, which has a registered address in Alderney, in the Channel Islands. Its full registered business address is: La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. You can cross-check this directly on the Alderney Gambling Control Commission site.