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Neptune Play Casino Review

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Neptune Play Casino makes a striking first impression, with a theme inspired by the ancient Roman god of the seas. In terms of design, this site is distinguished by its simplicity, where the black background gives additional contrast to the shiny thumbnails. So far so good.

Established in 2020, Neptune Play Casino is part of the extended Aspire Global International Ltd family that includes around 60 other casino sites. Like most of these, Neptune Play operates legally in Ireland with a licence issued by the Malta Gaming Authority.

Not only does Neptune Play offer up around 3,000 games, but you’ll also find a great range of bonuses with relatively reasonable conditions attached, as well as a wide range of payment methods catered for.

But that’s just the basics. Hang around for my Neptune Play Casino review and all go through all the details, ultimately coming to a verdict on whether this site is worth our time and money.

Neptune Play Casino Bonuses and Promotions

They may not be numerous, but the bonuses and promos offered at Neptune Play Casino are pretty solid in value. I’d really like to see better bungs for existing players, though I have no complaints about the welcome bonus, which is a thoroughly decent offering.

NOTE: Neptune Play Casino bonuses change occasionally, like those in other online casinos. Visit this site regularly and I’ll keep you up with the latest changes.

Welcome Bonus

I’ve read that Neptune Play Casino sometimes offers welcome bundles, but when I went to sign up and play, it was a more classic form of welcome bonus available. In this case a 100% match deposit bonus of up to €100.

This fairly standard offer required a minimum deposit of €10. I'll discuss the difficulty of withdrawing winnings a little further down. Overall, the bonus is simple and effective. Nothing groundbreaking, but I certainly felt it made the act of joining up and depositing worth my while.

NOTE: For welcome bonus at a whole host of casinos, head to our dedicated page.

Other Bonuses

The small but mighty offer of Neptune Play Casino promos continues for those of us who become ‘existing’ players.

It's typical for this casino site to offer a slots casino bonus via access to the Daily Spin Frenzy. These challenges allow you to win up to 50 free spins a time should you complete them.

The challenges involve betting specific amounts throughout the day. Their value determines the number of free spins: 10 for wagering €100, 25 for wagering €500, and 50 free spins for wagering at least €1,000 in a single day. Keep in mind that you have to wager the money on specific slot games.

I should also mention the tournaments that are regularly held on the site. Expect to find network tournaments that offer cash prizes from the daily,weekly, or monthly prize pool to the most successful and luckiest players.

Again nothing groundbreaking here, but still all looking and sounding solid. This site has potential.

Neptune Play Casino Loyalty Programme

The loyalty programme, referred to here as the exclusive club as Neptune Play Casino, has seven levels. It starts with the New Member level, which bundles in a welcome offer, a birthday bonus, and a reward point redemption rate of 35. The highest level is called Prestige, and in addition to the previous perks, it also offers a reward point redemption rate of 15, express payouts, 50 free spins every week, higher limits, monthly cashback deals, and many other valuable rewards.

Playing select games will earn you one reward point for every €40 wagered. Collecting these points will then increase your loyalty level. Points can also be exchanged for bonus cash, too.

Bonus Withdrawal Difficulty

Neptune Play Casino is pretty fair in terms of bonus withdrawal difficulty. Of course, the exact requirements depend on the bonus you have chosen, but I didn’t spot any nasty surprised across any of the offers I found.

As an example, the welcome bonus usually comes with wagering requirements of 40x. I also spotted that winnings from free spins must be wagered 35x before you can withdraw. These figures are at or close to the industry average.

The good news is that you have plenty of time to meet these requirements – 21 days in fact. I’ve seen some sites offer as little as 48 hours and others one month, so Neptune Play falls on the better end of the spectrum here. That said, games do contribute differently to wagering requirements. You’re best sticking with slots, which contribute at a 100% rate.

Colm Phelan

Updated by Colm Phelan

Digital PR Manager

Owen Watters

Fact Checked by Owen Watters

Vice President of Commercial

Last Updated 17th May 2024, 03:51 PM

Neptune Play Casino Logo

Neptune Play Casino Information

  • Part of the reputable Aspire Global group of online casinos

  • Reward Points that can be turned into bonus funds

  • All games certified as fair by iTech Labs

Maximum Bonus €1,650.00 Value per Free Spin €0.10 Wagering Multiplier 35x Multiple Deposit Bonus new-icon-yes Payment Methods VISA MasterCard Trustly Bank Transfer All Casino Games 2100+ Slots 1900+ Live Games 150+

Neptune Play Casino Bonus Offers

OFFER NO.1 Sparkle

18+, New Customers Only, Play Responsibly, T&Cs apply.

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There’s lots of ways to deposit and play these days, and Neptune Play is, thankfully, up to speed in this regard. Payment methods accepted on the site include:

  • Visa
  • Mastercard
  • Instant banking
  • PayPal
  • CashtoCode
  • Skrill
  • Neteller
  • Paysafecard
  • MuchBetter
  • Payz

The available withdrawal methods are much the same, except for Mastercard, Visa, and CashtoCode, which are excluded.

All deposit requests are processed immediately. On the other hand, the time required to complete withdrawal requests is up to 96 hours. You can expect the funds instantly or up to six working days, depending on the selected payment method. E-wallets are usually the fastest option I found.

Finally, I should mention that the minimum withdrawal amount is €10 (except for bank transfer at €50) and there’s a monthly withdrawal limit of €7,000.

How to Sign Up and Deposit

I’ve registered at many casino sites in my time and can confirm that the registration procedure at Neptune Play Casino is as straightforward as any. All you need to do is complete these steps:

  • Use the link on our site to visit Neptune Play Casino.
  • Click on the blue "Join" button in the upper right corner.
  • Here, you need to go through two steps, one that asks for your email, username, and password, and the second that asks for your personal data like phone number, full name, address, and so on
  • Then, you need to confirm your order using the link sent to you via email.
  • After logging in, press the "Deposit" button and make a payment.

Neptune Play Casino Game Selection

It's always nice to have options, isn’t it? Neptune Play Casino fulfils this brief comfortably by offering 3,000+ games from many famous and well-regarded brands.

For reasons unknown to me, this platform has sparsely divided all games into only five categories: featured games, new slots, drops & wins, and all games. Though head for the live casino area and things seem a little better organised.

Categories are located above thumbnails, as you'd probably expect. There’s also a search field which, although it is a little slower than what I am used to, still gives precise results. Here, you can search for games by name or provider. But it’s only really helpful if you already know what you’re looking for.

Interestingly, you can often play demo games, especially online mobile slots, without being logged in or registered. Many sites would require you to make an account first.

Software Providers

More than 50 established software providers are behind the excellent selection of games at Neptune Play Casino. And they enrich the lobby with new titles on the daily.

Pariplay, the provider hailing from the Isle of Man that’s licensed by Gibraltar and UKGC, has over 100 titles and is among the most famous names here. In addition, with almost 300 titles to their name, we also have Pragmatic Play. This well-known brand has been dedicated an entire category on the main page – the drops & wins games.

You can also find titles from other well-known brands such as Stakelogic, Amatic Industries, Playzido, and Evolution.

Table Games

Okay so here’s a drawback: there’s no section of the site dedicated to table games. But these titles are present at Neptune Play Casino, provided you go searching for them. I found around 150 titles across roulette, blackjack, baccarat, and poker by using the search bar. Magic Baccarat, Classic Auto Roulette, and Switch Blackjack are among the more popular titles here.

Slots

Since most of us are slots casino enthusiasts, you’ll probably be delighted to find around 2,500 titles await you at Neptune Play.

Sure, it would be better if there were subcategories on the homepage, such as sorting by theme (Ancient Egypt, Greek mythology, space, farm, fruits, sports and the like) or bonus features (free spins, multipliers, jackpots, re-spins), but it is what it is. Speaking of jackpots, I should point out that this online casino has a good number of progressive jackpot games, such as Wish Upon a Jackpot Megaways, Genie Jackpots Wishmaster, and El Jackpotto.

Among the regular slots, several titles, such as Immortal Ways Diamonds, Starburst, Majestic King, and Book of Dead, are more popular than the rest.

Live Casino Games

I was glad to see live casino game players are not neglected at Neptune Play Casino, as is sometimes the case elsewhere. This time, we have more than 180 titles in this section of the site, categorised by roulette, poker, baccarat, sic bo, and blackjack games and game shows. It's a selection to rival the best live dealer casinos out there.

I spotted titles from the most famous software providers in this category, including Evolution and Ezugi.

⭐ Neptune Play Casino's Star Game: Dog House – Dog or Alive

There’s no shortage of games to rave about at Neptune Play Casino, but for me, one of the most interesting is The Dog House - Dog or Alive. You’ll find this star game of the casino in the drops & wins section.

In addition to a unique hybrid theme with pet cowboys, the Dog House- Dog or Alive slot also has free spins, multipliers, sticky wilds, and several other fun features. There's a maximum win capped at 10,000 times your bet.

All Casino Games
All Casino Games 2100+
Number of slots
Number of slots 1900+
Slots Jackpots
Slots Jackpots 1+
Mobile Slot Games
Mobile Slot Games 1977
Live Games
Live Games 150+
Blackjack Games
Blackjack Games 70+
Roulette Games
Roulette Games 70+
Live Baccarat Games
Live Baccarat Games 26
Live Poker Games
Live Poker Games 8

Neptune Play Customer Safety

Always safety first. Neptune Play Casino uses software from its owner Aspire Global, a leading B2B provider of iGaming solutions.

As you’d expect, Neptune Play has a full licence issued by the Malta Gaming Authority. The site uses the latest encryption technology, also has a random number generator certificate issued by the independent iTech Labs.

Customer Support

I found using Neptune Play Casino is smooth and hassle-free. Still, there is always the possibility that you may eventually need assistance. This platform promises help through its experienced customer support agents in two ways:

  • Email/Contact form
  • Live chat

Remember that live chat is only available after registration, and the working hours are from 8:00 am to 00:00 am CET. Of course, the detailed FAQ section is accessible 24/7.

Responsible Gambling

The page dedicated to responsible gambling features a questionnaire with 12 questions that can help you analyse your own habits and behaviours. If there’s anything to be worried about, the site will point you in the direction of several organisations who can help.

Another good thing is that the responsible gambling tools offered by Neptune Play Casino are available through your account. You can set personal limits (daily, weekly, and monthly) cool-off periods (hourly, weekly, and monthly) or request self-exclusion at any time.

Reality checks and session time limits are also available.

How to Prove Your Identity

As an online casino that respects legal obligations, Neptune Play Casino may ask you to prove your identity at any time, especially when requesting a withdrawal of winnings. In most cases, the site will ask for:

  • Passport, personal ID, driving licence, or any other recognised government-issued document/

It is possible to request a source of funds or proof of income in the form of:

  • Payslip
  • Bank statement
  • Your most recent tax return.

Top Neptune Play Games

Featured
Book of Dead
Lightning Roulette
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Neptune Play Casino Review in Summary

Neptune Play Casino looks to be hitting all the right marks. The bonuses didn’t blow me away, but they’re certainly solid, and the welcome package makes for a nice way to get acquainted.

It’s impossible to ignore over 3,000 games from more than 50 software providers strategically placed across all major categories. That’s pretty good going. Then there’s the varied selection of payment methods, including several e-wallets, which adds plenty of convenience. Though withdrawal periods are perhaps the main letdown here.

The speed and efficiency of customer support are excellent however, and there’s no question this is a safe and reliable place to play.

What Surprised Us

While it's not something I haven't seen before, being able to play demo games without logging into your account isn't that common. Neptune Play Casino offers you that opportunity for almost all games except live casino games.

What We Like and Don't Like

Advantages
Low minimum withdrawal amount of €10
2,500+ slots
Great VIP programme
Disadvantages
Customer support is not available 24/7
Few promos for existing players
IGTNetEntEvolutionPlay'n GOQuickspiniSoftBet
Slot Providers 30+
Live Casino Providers 7
Roulette Providers 7
Blackjack Providers 7
Mobile Slot Providers 48
VISAMasterCardTrustlyBank TransferPayPalAstroPay
Casino Payout Percentage 87%
Average withdrawal time 72 Hours
Accepted Currencies AUD, BRL, CAD, EUR, INR, NZD, GBP, USD
Responsible Gambling - Exclusion Icon Yes
Licenced in: Malta, United Kingdom
Responsible Gambling - Time Out Icon Yes
Responsible Gambling - Deposit Limits Icon Yes

Neptune Play Contact Details

Support Hours
Support Hours 08:00 - 00:00
Address
Address View in Maps

FAQs

Is Neptune Play a legit casino?
What payment methods are accepted at Neptune Play Casino?
What are Neptune Play Rewards Points?
Are the games at Neptune Play Casino fair?
How do I cash out at Neptune Play?

Review Methodology

When we review each casino as a whole we give different weight and importance to the 6 different criteria as a percentage

CC - Methodology CC - Methodology - Mobile

Click To Expand All Score Breakdown

20%

Safety & Fairness

20%

Bonuses & Promotions

20%

Popularity

20%

Casino Games

10%

Payout Rates & Methods

10%

Player Experience

Meet The Author

8 Years
Experience
Colm Phelan
Colm Phelan
Digital PR Manager Digital PR Manager

Colm Phelan has spent several years working in the iGaming industry and has plenty of experience when it comes to writing, researching and rigorously testing online casinos and sportsbooks. While Colm has invested a lot of his time into the digital marketing world but his other passions include poker and a variety of sports including golf, NFL and football.

Read Full Bio
Disclosure
This review is based on the writer's personal opinion
Casinos.com is an informative comparison site that helps users find the best products and offers. We maintain a free service by receiving advertising fees from the brands we review. Ratings are based on position in the comparison table or specific formulas. We strive to keep information up-to-date, but offers are subject to change. We do not compare or include all brands and offers.

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